Posted 2 days ago

Front Desk Assistant

Company: College of DuPage
Category: Sales/Customer Service

 Addison

Type: Part Time

College of DuPage seeks a Front Desk Assistant at their Addison location. This position requires comprehensive knowledge of college services, programs, and resources to deliver exceptional customer service to a diverse population. You will assist with day-to-day center operations in the absence of the Department Administrative Assistant and Supervisor. Starting pay begins at $17.59/hr. based on experience. College of DuPage offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.
Responsibilities:

  • Establish a welcoming atmosphere by greeting people in a friendly, caring manner.
  • Assist students, community members, faculty and staff with their questions and concerns, both in-person and over the telephone.
  • Provide registration assistance in person, telephone, and the internet.
  • Schedule advising appointments using college software program and make reminder calls to students.
  • Provide emergency assistance and become familiar with safety procedures according to policies.
  • Open and close center and learn Secure building before closing which includes closing all windows, opening blinds and locking all internal and external doors, including activating security alarms.
  • Maintain effective communication with students, instructors and community patrons regarding pertinent center information.
  • Provide referrals to other College of DuPage services and individuals.
  • Access course information and student enrollment.
  • Maintain appearance of the center, including updating information on flyers, and college catalogs. supplying.