JOBS

College of DuPage seeks a Front Desk Assistant. Position requires a broad knowledge of College services, programs and resources in order to provide exceptional customer service and assist a diverse population. Assist as directed with day-to-day operation of the center in the Supervisor’s absence. Starting salary beginning at $17.59/hr., based on education and experience. They offer regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.
Responsibilities:

• Establish a welcoming atmosphere by greeting people in a friendly, caring manner.
• Assist students, community members, faculty and staff with their questions and concerns, both in-person and over the telephone.
• Register students in person and by the telephone.
• Provide assistance with Internet registration.
• Process e-permits for late registration and withdrawals.
• Schedule counseling/advising appointments using SARS and make reminder calls to students.
• Provide emergency assistance according to policies and notify the Center Supervisor and other College offices of all emergency events.
• File ”Accident and Incident Report” in the event of an accident.
• Secure building before closing which includes closing all windows, opening blinds and locking all internal and external doors.
• Activate security alarm system before leaving the building.
• Maintain effective communication with students, instructors and community patrons regarding pertinent center information.
• Provide referrals to other College of DuPage services and individuals.
• Determine student residency status and make updates to student record in Colleague as needed.
• Access course information and student enrollment via myACCESS and Colleague.
• Maintain adequate supplies of catalogs and schedules by contacting the appropriate office.