JOBS

The Bloomingdale Park District is looking to hire a Front Desk Customer Service/Registrar to join their team. This is a part-time position under direction of the Director of Finance. The Registrar is responsible for a variety of duties including, but not limited to, answering the telephone, greeting guests, processing
registrations, and all aspects of front desk operations. This position works closely with the Director of Finance, fellow registrars, recreation staff, and other part-time staff. The Registrar is to provide efficient, effective and consistent operations toward registration initiatives and customer service standards. Pay is $16.00 – $17.50 an hour. You will work an average of 11 to 18 hours a week as needed. This could be perfect for someone who wants a side hustle.
Duties and responsibilities:

• Communicate with the Director of Finance on issues and activities related to the effective and efficient operations of the front desk including registration, billing, refunds, data entry, telephones, cash register operations, and customer needs.
• Willingness to participate in and successfully complete required training to increase customer satisfaction and sales.
• Answer phones with professionalism.
• Greet and direct patrons and visitors.
• Process, receive and enter program registrations into RecTrac registration program and issue receipts.
• Keep all customer forms current and well stocked and available.
• Keep office supplies organized and in stock.
• Utilize computer system to produce necessary registration program information.
• Maintain files/records and move/rotate files on annual basis (as needed).
• Verify billing schedules and data are correct in RecTrac for all program registrants.
• Assist with Park District mailings, internal work requests and general clerical duties as needed.
• Communicate with Recreation Department staff on a regular basis to ensure that program registration materials are current and available.
• Maintain a working knowledge of all general and departmental-specific safety rules. Actively support the safety program and related programs including following/enforcing safety rules, reporting accidents and injuries, and developing ideas for the prevention of future incidents.
• Clean, sanitize and disinfect consistently throughout the day per the guidance received from local public health agencies and your supervisor.