JOBS

Parts Town seeks a Customer Partnership Manager to join their team. As the Manager, Customer Partnerships you will build and maintain relationships with their Platinum service company customers who have a national footprint. Being a sales guru you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up.
Salary range for this role is $63,236.25– 94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Their comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Responsibilities:

• Place a high volume of outbound calls to service company customers.
• Sell Parts Town solutions and value proposition to targeted customer base.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with customers nationwide.
• Identify and develop new opportunities via account research, calling prospective clients and follow-up on existing customer orders.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).
• Travel for industry events and customer opportunities should be expected up to a few days each month.