Posted 4 days ago
Manager, Member Engagement
Company: American Academy of Pediatrics
Category: Professional Services
Itasca
Type: Full Time
American Academy of Pediatrics seeks a Member Engagement Manager to join their member leaders and staff to advance member-driven strategies that strengthen the value of membership. You will lead engagement strategies for assigned member sections and segments, serving as a trusted advisor to member leaders and translating member needs into initiatives that increase engagement, recruitment, retention, and satisfaction. Salary range is $102,105.27 To $107,777.80 annually. Click to see all benefits offered: http://aap.org/BenefitsAtAAP.
Responsibilities:
- Serve as the strategic staff liaison for assigned member sections, segments, and work groups, advising leaders and aligning priorities with AAP’s mission and strategic plan.
- Develop and implement high-impact programs and initiatives that increase member engagement, recruitment, retention, and satisfaction, leveraging data and member insights to guide strategic decision-making.
- Develop and implement an annual operational plan for assigned sections and segments with clear goals, metrics, and success measures.
- Manage section operations, governance processes, and activities, including meetings, subcommittees/workgroups, elections, publications, awards, and National Conference programming, in alignment with AAP policies.
- Identify emerging member needs and trends, helping evolve engagement strategies in a changing healthcare environment.
- Identify revenue opportunities to support sustainable program growth and member value.
- Support training and initiatives that contribute to strengthening the pediatric workforce and advancing the development of future pediatric leaders.
- Lead the planning and delivery of section programming for conferences and events, ensuring high-quality content, strong member engagement, and seamless execution.
- Serve as the AAP staff subject matter expert on the drivers, motivators, needs, characteristics, and work activities of assigned member groups, providing guidance and insights to staff and key external stakeholders to ensure strategies, programs, and communications effectively meet member needs.
- Partner across AAP departments, member groups, and external stakeholders to deliver integrated engagement strategies and advance organizational priorities.
- Manage preparation of budgets, reporting on variances, and resource allocation for assigned sections and projects, ensuring alignment with priorities and delivery of measurable results.
