Medical Equipment Delivery & Service Technician
Company: Oswald's Pharmacy
Category: Sales/Customer Service
Naperville
Type: Full Time
Oswald’s Medical Equipment is looking for a dependable, mechanically inclined, customer-focused team member to join their Delivery & Service team. This is much more than a driving position. You will deliver, assemble, demonstrate, maintain, and repair medical equipment while working directly with customers in their homes in surrounding communities and at their Naperville store. For many customers, you will be the final face of Oswald’s – professionalism, patience, and great customer service matter just as much as getting the equipment there on time. Previous delivery, repair, mechanical, medical equipment, warehouse, or customer service experience is a plus, but are willing to train the right person. Pay is $19.00 – $23.00 an hour. They do offer benefits such as employee discount, flexible schedule, health insurance, on-the-job-training, PTO, and tools are provided. Below lists the responsibilities. For full job description, you may click HERE. If interested and think this may be for you, you may email your resume/cover letter to inquiry@oswaldspharmacy.com, to Alex Anderson’s attention.
- Deliver and pick up medical equipment, rentals, repair items, and customer purchases.
- Set up equipment and clearly instruct customers and caregivers on proper use.
- Plan delivery routes and arrive for scheduled appointments on time and communicate arrival windows with customers.
- Safely and efficiently operate Oswald’s delivery vehicles.
- Diagnose and complete equipment repairs both in-store and at customer locations.
- Assist with emergency repairs or deliveries when needed.
- Assemble medical equipment and prepare products for delivery or sale.
- Help receive and move larger Medical Equipment inventory shipments.
- Transport equipment between our store and warehouse as needed.
- Clean, sanitize, organize, and properly store rental equipment.
- Properly move equipment through staging, cleaning, rental, repair, and retail areas.
- Keep delivery vehicles, workspaces, and equipment areas clean and organized.
- Provide exceptional, courteous service throughout every customer interaction.
- Assist the Medical Equipment sales team and other areas of the store when needed.
- Complete other duties as needed to support the Medical Equipment team.



