JOBS

PRC is hiring a full-time Office Operations Supervisor to supervise the front desk, as well as ensure the administrative needs of the organization are met. The Office Operations Supervisor will be a working supervisor for the front desk team, as well as ensure program and administrative needs are met, as well as assist the Operations team with administrative support. This is a 40-hour per week position that will work a varied schedule based on the needs of the organization. This position will have an office in our Wheaton Campus, with the expectation that the candidate filling the role will have a regular presence at our Westmont location. Salary range for this position is $52,000 – $55,000. PRC offers a generous compensation and benefits package to our benefit eligible employees including Medical insurance – HMO, PPO (90% Employer paid); Dental insurance – PPO (80% Employer paid); Short Term Disability & Life insurance (100% Employer paid); Flexible Spending Account options; Simple IRA retirement plan and 3% company match; 18 days of Paid Time Off (PTO); 12 paid holidays; 2 floating holidays.
Responsibilities:

• Front Desk Supervision
  • Supervise front desk staff, including but not limited to hiring, scheduling, assigning administrative tasks, training, prioritizing work, and evaluating performance
  • Actively work shifts each week, providing coverage for lunch, time off, etc.
  • Identify and recommend improvements to front desk procedures to ensure efficient, effective, and consistent procedures across all sites
  • Maintain current procedures in a PRC front desk manual and ensure front desk staff are trained on current procedures, to ensure supportive, reliable operations for PRC services and business environment.
• Office and Business Operations
  • Oversee and implement PRC office operations activities according to policies/procedures, including but not limited to:
    • USPS mail delivery
    • Interoffice mail
    • Office supply availability
  • Provide input to manager on planning and budgeting needs.
  • Ensure cleanliness of all buildings.
  • Implement the following areas related to the telephone system: maintaining an active phone listing, training new employees on phone usage, and providing up-to-date references for users.
  • Implement an effective and efficient room scheduling system that meets user and organization needs, including but not limited to room setup and hospitality.
  • Provide administrative and operations support for facilities, office operations and special projects.
  • Coordinate and maintain safety records as needed, including but not limited to safety training schedules, drills, documentation, emergency and other safety records.
  • Assist with vehicle fleet management, including but not limited to tracking and documentation, maintenance scheduling, etc.
  • Maintain common rooms, including waiting areas, lunchrooms, hoteling offices, and shared reserved spaces, including but not limited to inventory of office and hospitality supplies, accurate messaging, functional equipment and storage area/rooms.
  • Provide orientation and troubleshooting to employees, including new hires, for all PRC office operational functions, including but not limited to, phone/voicemail system and office equipment.