Parts Warehouse Worker
Company: Altorfer CAT
Category: TDL (Transportation, Distribution & Logistics)
Addison
Type: Full Time
Altorfer Industries Power Systems division sells and services Caterpillar engine products and accessories, including on-highway truck engines, industrial and marine engines, engine-generator sets, electrical switchgear and controls. The Parts Warehouse Worker position will be responsible for shipping/receiving, inventory storage, and order picking activities for the Parts Department in support of customers(internal/external). Pay range is $19.87 – $ 28.39 based on experience. Benefits: Employer funded Union Healthcare & Union pension; Paid Holidays; 3 paid personal days; Paid Funeral Leave; Vacation: 1 week (40 hours) of vacation after 1 year of full-time employment; Education Assistance; Tool Insurance.
Responsibilities:
- Provide excellent customer service in order picking, packing, and shipping of parts.
- Receiving and storage of emergency and stock orders from vendors.
- Performs physical inventory counts in coordination with inventory control and parts management.
- Operates company vehicles, including lift trucks, as needed.
- Complete required paperwork and computer data entry.
- Assist with customer parts counter sales processing, as needed.
- Ability to assist with ascertaining part number; inspect worn, damaged, or defective part to determine customer needs based on good product knowledge of the equipment.
- Support Product Support Field Sales/Inside Sales/Equipment Sales/Service teams to help them achieve overall company goals.
- Participate and complete training as required and/or available.
- Assist with customer order processing and assist with backorder processing, as needed.
- Operates within all parts policies and procedures of the company.
- Must have strong sense of urgency to correspond to customer needs.
- Maintain positive attitude and high personal morale.
- Must be a self-starter and take initiative in the performance of daily duties.
- Demonstrated ability to work well as part of a team is required.
- Attains short- and long-term objectives in support of department and company goals.
- Identify and resolve problems in a timely manner.
- Good organization skills and ability to prioritize and manage time effectively is required.



