JOBS

The Village of Downers Grove is seeking a Police Records Specialist to perform various administrative and public service duties, including internal and external customer service. The full salary range for this position is $51,377 – $70,643, with a maximum starting salary of $61,652, dependent on qualifications. The Village offers an excellent benefits package, including health, dental, vision, and life insurance, as well as participation in the Illinois Municipal Retirement Fund (IMRF). Review the Benefits Summary for additional details.
Major Duties and Functions:

• Provides customer service at the front desk, as well as over the phone.
• Performs data entry and scanning for various procedures, including traffic tickets, arrest charging documents, parking tickets, accident reports, and warrants.
• Provides quality control to ensure accurate and complete paperwork. Collaborates with police officers to review and correct paperwork.
• Completes State and Internal reporting as needed and assists other Police Department personnel with reporting.
• Communicates with citizens through a variety of platforms.
• Accepts, processes, and reports payments for various police functions, including reports, fingerprinting, parking tickets, and administrative tows.
• Enters and maintains all state-mandated logs and documents related to the dispatch center’s LEADS activities.
• Acts as liaison to the parking ticket system vendor.
• Processes Freedom of Information Act Requests.
• Processes Federal background checks.