JOBS

KeHE has a Sales Analyst position open. The Sales Analyst is responsible for providing non-selling activity support to the Inside Sales team and independent retailers throughout the country. The Sales Analyst will work closely with Customer Care and Operations, amongst other internal areas, to cross-functionally communicate and troubleshoot to resolve issues. The Sales Analyst is responsible for delivering first class service to all internal and external customers; proactively and reactively follow up on, resolve and respond to inquiries; and maintain a positive and high-level of professionalism and integrity. Additionally, the Sales Analyst will identify areas of improvement within the non-selling processes that affect the Inside Sales team and their book of business, to improve customer satisfaction and a more efficient customer experience. Pay Range: $39,700.00/Yr. – $58,300.00/Yr. Benefits: Health/Rx; Dental; Vision; Flexible and health spending accounts (FSA/HSA); Supplemental life insurance; 401(k); Paid time off; Paid sick time; Short-term & long-term disability coverage (STD/LTD); Employee stock ownership (ESOP); Holiday pay for company designated holidays.
Essential Functions:

• Engage regularly with customers and Inside Sales Specialists to resolve issues involving non-selling activities, while building positive relationships and identifying customer needs.
• Identify foreseeable issues and proactively engage as needed.
• Ensure a trouble-free process.
• Maintain a high level of customer service and quality.
• Educate customers and provide access to tools that will aid them in visibility and resolution of issues.