Warranty Administrator
Company: TransChicago Truck Group
Category: Professional Services
Elmhurst
Type: Full Time
TransChicago is looking for a Warranty Administrator who will prepare warranty documents, submit paperwork to the manufacturer, and track claims and follow up as necessary. You will also be responsible for scheduling warranty appointments, coordinating with vendors for replacement parts, and keep up to date on factory recalls and announcements. This role can be based at any of our dealership locations. Pay range is $50,000-$65,000 annually. Benefits: Medical Insurance; Vision Insurance; Dental Insurance; Life and AD&D Insurance; Disability Insurance; Flexible Spending Account (FSA); 401(k) with company match; Paid Time Off (PTO); Paid Sick Time; Paid Holidays; and additional voluntary benefits.
Essential Functions & Responsibilities:
- Process warranty claims on a timely basis for each franchise or distributor.
- Process all warranty paperwork to ensure proper documentation.
- Verify criteria required by factory or distributor.
- Track warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.
- Arrange for parts to be shipped to the factory or distributor or be scrapped.
- File and maintain all service records as required by the warrantor.
- Keep informed of all factory recalls and bulletins.



