Posted 18 hours ago

Quality Engineer – Metals Machining

Company: ACME Industries
Category: Manufacturing/Skilled Trades

 Elk Grove Village

Type: Full Time

ACME Industries is seeking a Quality Engineer to join their team. The right person will lead internal quality assurance activities for assigned customers to achieve customer PPM expectations, Acme’s internal quality goals and provide QA support for NPI projects. Ensure compliance with customer requirements and Acme’s ISO9001 / AS9100 Quality Management Systems. Contribute to continuous improvement activities by utilizing QA capabilities and product inspection data. QA scope includes internal processes, production routing, supplier services and raw material suppliers’ products. Salary Range is $95,000-$115,000. Final compensation depends on experience and qualifications. They offer immediate health benefits (1st Day of Employment): medical, dental and vision insurance; FREE short-term and long-term disability and life insurance starting from 1st day of employment; 401k with company match; Paid vacation, sick time, and holidays; Employee assistance program; Tuition assistance; Gain sharing bonuses; Clean, and safe manufacturing facility; Weekly paychecks; 10% 2nd Shift differential (in addition to hourly rate).
Job Duties:

  • Metrology & Inspection Systems
    • Develop and optimize measurement methods using CMM, surface finish testers, and other precision instruments.
    • Ensure gaging conforms to ANSI/ASME Y14.5 GD&T
  • Advanced Quality Planning
    • Develop FMEAs, control plans, PPAP documentation, and process flow diagrams for new and existing products.
    • Support APQP activities to ensure robust process controls from prototype through production.
  • Quality System Compliance
    • Ensure compliance with AS9100D, ISO 9001, and customer-specific requirements.
    • Prepare for and support internal, customer, and third-party audits.
  • Process Improvement
    • Use root cause analysis (8D, 5-Why, Ishikawa) to resolve quality issues and drive corrective/preventive actions.
    • Partner with production and engineering to implement process controls that reduce variation and improve capability (Cp/Cpk).
  • Customer & Supplier Interface
    • Communicate with customers regarding quality issues, corrective actions, and quality plans.
    • Support supplier quality initiatives, including supplier audits and incoming inspection improvements.
Posted 18 hours ago

Shipping & Receiving Attendant II -1st Shift

Company: ACME Industries
Category: TDL (Transportation, Distribution & Logistics)

 Elk Grove Village

Type: Full Time

ACME Industries is seeking a detail-oriented professional to take on a key role in performing complex shipping, receiving, and inventory control activities for aerospace, defense, and precision manufacturing products. The ideal candidate will have strong experience with ERP systems and a commitment to accuracy, ensuring proper documentation, packaging, and on-time delivery in full compliance with customer, regulatory, and company standards. This is a 1st shift position with the hours being 7 am- 5:30 pm. Hourly Pay Range: $25.00-$29.00 per hour. Final compensation will be determined based on experience, qualifications, and internal equity. They offer immediate health benefits (1st Day of Employment): medical, dental and vision insurance; FREE short-term and long-term disability and life insurance starting from 1st day of employment; 401k with company match; Paid vacation, sick time, and holidays; Employee assistance program; Tuition assistance; Gain sharing bonuses; Clean, and safe manufacturing facility; Weekly paychecks; 10% 2nd Shift differential (in addition to hourly rate).
Job Duties:

  • Manufacturing Support
    • Move required materials to work centers
    • Retrieve and store fixtures
    • Empty scrap hoppers
    • Daily duties as they apply to housekeeping and/or 5S
  • Shipping Operations
    • Load vans and flatbed
    • Prepare and package shipments per customer specifications.
    • Generate bills of lading
    • Schedule pickups and manage freight arrangements to meet customer deadlines.
  • Receiving Operations
    • Unload vans and flatbeds
    • Inspect and verify incoming shipments for accuracy, quality, and damage.
    • Process receipts in ERP system, tagging materials and routing to appropriate storage or production areas.
    • Coordinate with Quality Control for receiving inspection and documentation.
  • Inventory Management
    • Maintain accurate stock records using ERP/MRP systems (Made2Manage).
    • Assist with cycle counts, physical inventories, and root cause investigations for variances.
    • Stage and issue materials to production per work orders and priority schedules.
Posted 18 hours ago

Turning Manufacturing Engineer III

Company: ACME Industries
Category: Manufacturing/Skilled Trades

 Elk Grove Village

Type: Full Time

Acme Industries is seeking an experienced Manufacturing Engineer specializing in CNC Turning processes to support complex contract machining operations across aerospace, energy, heavy equipment, and industrial markets.
This role is responsible for developing, programming, and optimizing vertical and horizontal turning processes, with a strong emphasis on process ownership, cycle time reduction, quality robustness, and scalable production readiness.
The ideal candidate brings hands-on experience programming and supporting multi-axis turning platforms – including turn-mill – and is comfortable operating in a fast-paced, high-mix manufacturing environment. Salary Range: $85,000-$115,000 per year. Final compensation will be determined based on experience, qualifications, and internal equity. They offer immediate health benefits (1st Day of Employment): medical, dental and vision insurance; FREE short-term and long-term disability and life insurance starting from 1st day of employment; 401k with company match; Paid vacation, sick time, and holidays; Employee assistance program; Tuition assistance; Gain sharing bonuses; Clean, and safe manufacturing facility; Weekly paychecks; 10% 2nd Shift differential (in addition to hourly rate).
Job Duties:

  • Develop and optimize manufacturing processes for CNC turning operations
  • Vertical turning centers
  • Horizontal turning centers
  • Multi-axis turn-mill platforms
  • Create and maintain CNC programs using TopSolid (or equivalent CAM systems)
  • Design tooling, fixturing, and workholding strategies
  • Lead process prove-outs and first-article execution
  • Drive cycle time and throughput improvements
  • Troubleshoot machining, tooling, and quality issues on the floor
  • Collaborate with operators, quality, and engineering teams to ensure stable production
  • Support quoting through manufacturability input and time estimation
  • Document process standards and support continuous improvement initiatives
  • Ensure compliance with customer and regulatory quality requirements (e.g., AS9100 environments)
Posted 19 hours ago

Zeiss CMM Programmer – 2nd Shift

Company: ACME Industries
Category: Manufacturing/Skilled Trades

 Elk Grove Village

Type: Full Time

ACME Industries is seeking an experienced Zeiss CMM Programmer to support their aerospace and defense machining operations. This role is responsible for developing, validating, and maintaining CMM inspection programs for high-precision components manufactured from complex castings and forgings. The position collaborates closely with Engineering and Quality teams to ensure dimensional accuracy and full compliance with AS9100 and customer requirements. Hourly Pay Range: $28.00-$36.00 per hour. Final compensation will be determined based on experience, qualifications, and internal equity. They offer immediate health benefits (1st Day of Employment): medical, dental and vision insurance; FREE short-term and long-term disability and life insurance starting from 1st day of employment; 401k with company match; Paid vacation, sick time, and holidays; Employee assistance program; Tuition assistance; Gain sharing bonuses; Clean, and safe manufacturing facility; Weekly paychecks; 10% 2nd Shift differential (in addition to hourly rate).
Job Duties:

  • Program and optimize Zeiss CMMs using Calypso software.
  • Interpret 3D CAD models, engineering drawings, and GD&T to create effective measurement strategies.
  • Lead and document First Article Inspections (FAI) per AS9102 requirements.
  • Generate and analyze detailed dimensional reports using Calypso and reporting tools such as PiWeb/QDAS/QC-CALC.
  • Support dimensional troubleshooting, root cause analysis, and corrective actions.
  • Maintain and validate inspection programs for repeatability, accuracy, and process stability.
  • Conduct and support Measurement System Analysis (MSA) activities.
  • Drive continuous improvement initiatives to reduce quality inspections through improved capability.
Posted 19 hours ago

Help Desk Agent

Company: Sentinel
Category: IT

 Downers Grove, Remote

Type: Full Time

Sentinel Technologies is looking for a Help Desk Agent to join their Help Desk team. In this role you will serve as the first point of contact for technical support, handling incoming requests, troubleshooting hardware, software, and basic network issues, and resolving or escalating incidents as needed. They also manage user accounts, document tickets, and deliver strong customer service to ensure timely resolution and a positive end-user experience. After 4–6-week training, the schedule will be Monday- Friday 3:30pm- 12am CST. This position can work remote but must travel to Downers Grove, IL as needed.
Salary is $50,000 – $60,000 annually. Benefits package include: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.
Requirements:

  • 1–3+ years in a Help Desk or Technical Support role.
  • Proficiency with Windows 10/11, Active Directory, Microsoft 365 Administration Suite, DNS, DHC experience supporting iMac and MacBook environments.
  • Competency in Apple iOS and Android OS support.
  • Hands-on experience configuring and troubleshooting iPhones and Android devices.
  • Experience implementing and troubleshooting Multi-Factor Authentication solutions.
  • Familiarity with both workstation and server patching processes.
  • Required expertise with tools like Intune & Autopilot, and SCCM.
  • Experience with Microsoft OneDrive, Microsoft SharePoint, and Google Workspace (G-Suite) is a plus.
  • Experience with ServiceNow is preferred.
  • Certifications: Microsoft and Azure certifications (e.g., CompTIA A+, Network+, Security+, AZ-900, AZ-104, MS-900, MD-102, MS-102, AI-900, AI-102) are highly desirable.
  • Must be able to lift up to 75 lbs. independently and up to 150 lbs. with assistance. Some standing, lifting, bending, and crawling may be involved.
  • A proactive, customer-focused attitude with a strong commitment to service excellence.
Posted 20 hours ago

Boathouse Rental Coordinator

Company: Glen Ellyn Park District
Category: Professional Services

 Glen Ellyn

Type: Part Time

The Glen Ellyn Park District has a Boathouse Rental Coordinator position open. Under the direction and supervision of the Superintendent of Recreation Services, the Lake Ellyn Boathouse Rental Coordinator serves as the main contact for rental operations for their scenic boathouse situated on the shore of Lake Ellyn. Primary responsibility is to facilitate the rental process for events such as weddings, parties, corporate gatherings, and community events. Duties include but not limited to marketing, tours and booking, contract and payment management, and vendor and equipment coordination. This role requires exceptional organizational skills, attention to detail, and excellent interpersonal and customer service skills to ensure the seamless execution of all rental contracts and activities. This includes frequent interaction with the public and park district staff to perform the required duties and responsibilities. In addition to coordinator responsibilities, this position may assist with front desk operations and/or other administrative needs of the Recreation Services department. Occasional remote work possible following orientation period. This is an at-will position. Pay is $18.00 – $20.00 an hour. Hours: Generally, Monday – Friday between the hours of 9:00am – 3:00 pm, with some flexibility and occasional nights/weekends for special events. Approximately 29 hours per week. Some required knowledge and qualifications are listed below. To see full list, click on Apply Now.

  • Previous administrative experience with effective organizational skills, accuracy, and the ability to follow through on detailed work is essential.
  • Previous event planning and coordination for hospitality or other related industries is preferred.
  • Effective communication and customer service skills with ability to interact well with staff and the public both verbally and in writing, with tact and diplomacy.
  • Professional and approachable with the capacity to build lasting relationships and work collaboratively with staff, vendors, community organizations, and the public.
  • Strong computer and keyboard skills required with proficiency in MS Office (Word, Excel, Outlook) and the aptitude to learn and use other systems/applications.
  • Recreation registration software experience is preferred, with ActiveNet experience highly desired.
  • Effective problem-solving skills with the capacity to act calmly and effectively under pressure or in difficult situations.
  • Must be a self-starter who is dependable, flexible, and able to work independently and as part of a team.
  • Prior cash handling experience with solid general math skills is required.
  • High School graduate or equivalent is required with related college courses preferred or comparable training and/or experience.
Posted 21 hours ago

Mobile Hearing Technician

Company: Mobilear Inc.
Category: Professional Services

 Chicagoland Area, Lisle

Type: Part Time

Mobilear provides on-site hearing testing services to companies throughout the Chicago metropolitan area, primarily serving manufacturing facilities. Their services are delivered via fully customized mobile hearing testing units. They are currently seeking a reliable and independent technician to join their team. The technician will drive a Mobilear unit to client locations and conduct hearing tests and educational training sessions onboard the mobile unit. Additional responsibilities include basic maintenance of the mobile unit (i.e. cleaning, checking oil) and occasional administrative or office-related tasks. Pay rate is $25.00 an hour.

  • Training & Requirements
    • A paid 3-day training course will be provided for certification in hearing testing
    • Training will also include operation of the mobile unit
    • Valid driver’s license and acceptable driving record required
    • A Type B driver’s license is required to operate the vehicle (not required at time of hire but must be obtained after training)
  • Schedule & Hours
    • Part-time: 3 days per week
    • Schedule is set one month in advance which offers flexibility in scheduling with advance notice
  • Location
    • Most job sites are within a 30-mile radius of their office
  • How to Apply
    • If you are interested, please email your resume, or contact Mobilear to request an application. Contact: Sue Zurales, szurales@mobileartesting.com, 630-302-5678
Posted 22 hours ago

IT Quality Assurance Analyst

Company: Illinois Tollway
Category: IT

 Downers Grove

Type: Full Time

The Illinois Tollway seeks an IT Quality Assurance Analyst to join their team. The IT Quality Assurance Analyst will, ensure testing of software, products, and services meet established quality IT standards and customer expectations. They are responsible for identifying and tracking of defects and execution of re-testing them, analyzing quality issues, prioritizing them, and working with development teams to resolve them. This role is crucial for maintaining quality, enhancing customer satisfaction and minimizing risks specific to software testing. Salary is $100,000 – $110,000. They offer a nice benefits package. For benefits details, click on the benefits tab on job listing.
Essential Job Functions:

  • Test Planning and Execution – Understand the solution to make best practice recommendations to the Sponsor on the scope for testing. Develop and execute test plans, test scenarios and test cases where necessary to assess functionality, performance, and usability.
  • Defect Identification and Reporting – Identifying, documenting, and reporting software defects and issues, prioritizing them and collaborating with developers to resolve them. Ensure that fixed defects are re-tested, and results are documented.  Provide regular reporting of test results and open defects status.
  • System Analysis and Review – Reviewing system specifications and design documents to identify potential quality issues
  • Regression Testing – Ensuring new code changes do not negatively impact existing functionalities.
  • Quality Assurance Audits – Conducting audits to ensure adherence to quality testing standards and procedures.
  • Documentation – Maintaining and updating testing documentation, test scripts and quality assurance procedures.
  • Collaboration and Communication – working with Developers, Project Managers, Business Subject Matter Experts (SME) and other Stakeholders to ensure quality and lessen impact to testing, throughout the development/execution and testing lifecycle.
  • Performance Benchmarking – Ensuring that software meets performance benchmarks and standards when applicable.
  • Process Improvement – Suggesting improvements to testing processes and procedures to enhance efficiency and effectiveness.
  • Compliance – Ensuring that products and services meet regulatory and compliance standards.
  • Reports to Deputy Chief of IT Project Management.
Posted 23 hours ago

Maintenance Mechanic

Company: WinCup
Category: Manufacturing/Skilled Trades

 West Chicago

Type: Full Time
WinCup has a Maintenance Mechanic position to fill. The Maintenance Mechanic position is responsible for troubleshooting, diagnoses, and mechanical and/or electrical repairs and adjustments of production and packaging equipment. The adjustments and repairs are performed on cup machines, inspectors, baggers, pre-expansion machines and conveyors along with repairing molds and performing change-over of molds. Pay range is $23.00 – $30.00 an hour. After 31 days, you will be eligible for benefits which include medical, dental, vision, life insurance, paid holidays, accruing paid time off, short and long-term disability, EAP, 401(k) with a company match available after 60 days. WinCup actively provides training and education assistance to develop employees.
Core Job Responsibilities:
  • Diagnoses problems by inspecting and disassembling equipment to determine extent of repairs necessary.
  • Performs mechanical, hydraulic, electrical, pneumatic and hydro repairs to the cup machines, inspectors, bagging machines, pre-expansion machines and conveyors.
  • Uses drawings, diagrams, and operational manuals, manufacturing specifications, etc., when diagnosing problems and making repairs.
  • Performs equipment evaluations at the start of shift to ensure production flow is consistent.
  • Repairs and re-build parts such as lift, bagger, pre-expansion and inspector cylinders along with pneumatic valves, steam and air regulators.
  • Makes up and replaces lengths of steam hoses, air and water lines to include pipe threading.
  • Prepares and repairs cup molds while working in the mold cage.
  • Performs mold change-over on cup machines.
  • Provides assistance to other Maintenance Mechanics while working on production machines and associated equipment.
  • Responsible for communicating to the leadership team immediately of any failure to meet established quality standards to ensure required training and action.
  • Notifies the Maintenance Manager, Lead, and team members on any adjustments of repairs that are outside of their scope of responsibility or ability to repair.
  • Perform all work in a safe manner to include performing lock-out/tag-out of equipment before making any repairs.
  • Communicate with supervisors and co-workers on the status of equipment.
  • Maintains housekeeping standards by keeping a clean and safe work area at all times.
  • Attend meeting and training session as required.
  • Participates in the training of new employees.
  • Performs additional assignments and/or special projects that may require physical activity beyond those required functions of the job.
  • Maintains housekeeping standards by keeping a clean work area at all times.
  • Adheres to all good manufacturing practices (GMP), food safety, HACCP and SQF process requirements; rectify and/or report any and all non-compliance to Management or the SQF practitioner immediately.
  • Follows WinCup OPERA Values, safety initiatives, and other related plant standards.
Posted 23 hours ago

Machine Operator

Company: WinCup
Category: Manufacturing/Skilled Trades

 West Chicago

Type: Full Time

WinCup seeks a Machine Operator to join their team. The position is responsible for 4-6 lines maintaining machine operations for foam cups. Performs basic operator maintenance and equipment repair in a manufacturing environment. Salary range s $19.00 – $25.00 an hour. After 31 days, you will be eligible for benefits which include medical, dental, vision, life insurance, paid holidays, accruing paid time off, short and long-term disability, EAP, 401(k) with a company match available after 60 days. WinCup actively provides training and education assistance to develop employees.
Job Responsibilities:

  • Record timely checks to ensure that only quality product is manufactured and enters the packing bins.
  • Comply with all safety rules, polices, procedures and practices to include performing lock-out/tag-out of production equipment when required.
  • Diagnose and determine cause for machine malfunctions along with making operator repairs to assigned machines.
  • Perform “scrap bin checks”, “line checks”, and all assigned quality tests to measure the quality of the product being produced. This requires frequent inspection of the product, allowing defective finished goods to be identified by the operator.
  • Maintains established cycle times on assigned machines to ensure production goals are met.
  • Immediately respond to any defective cups or other finished goods that a Packer, Print Operator or Packing Tech identifies.
  • Maintain a safe and clean work area at all times.
  • Performs all required daily preventative maintenance to equipment including eliminating all air, steam, and water leaks.
  • Provides timely communication to Production Lead or Supervisor when assistance is required to resolve raw material, machine, handling equipment, quality or other problems.
  • Follows WinCup OPERA Values, safety initiatives, and other related plant standards.
Posted 23 hours ago

Packer

Company: WinCup
Category: TDL (Transportation, Distribution & Logistics)

 West Chicago

Type: Full Time

WinCup is looking for an Inspector/Packer to join their team. The Inspector/Packer visually inspects all products being produced, properly segregates and packages the product. Inspector/Packer notifies proper team individual(s) when quality, product food safety, or production problems arise. Ensures that only quality product is packaged into finished cases. Inspector /Packer is aware of and implementing all the GMPs. Ensures the smooth flow of product through the packaging room by working at an efficient pace and by responding to equipment malfunction signals in the assigned packing area and assists other team personnel as required. Pay range is $17.50-$18.50. After 31 days, you will be eligible for benefits which include medical, dental, vision, life insurance, paid holidays, accruing paid time off, short and long-term disability, EAP, 401(k) with a company match available after 60 days. WinCup actively provides training and education assistance to develop employees.
Core Job Responsibilities:

  • SAFETY must always be a PRIORITY ONE in your mind. Your own personnel and any and all persons that your actions will affect.
  • Adheres to all good manufacturing practices (GMP), food safety, HACCP and SQF process requirements; rectify and/or report any and all non-compliance to Management or the SQF practitioner immediately.
  • Ensures that adequate vital supplies, i.e., tape, bagging, knockdown cases, etc. are available to perform duties. Either obtains supplies or notifies Utility of requirements.
  • Reports to all scheduled shifts and attends meetings as required
  • Constructs carton to contain product, ensuring that proper carton is being utilized to hold product being produced.
  • Visually inspects product through plastic bag or in bulk form prior to bagging. Inspects packaging for proper print and seal. Periodically opens random logs of product to perform close visual inspection. Notifies Production Leader or Production Equipment Operator immediately of any identified quality defects.
  • Packs product into previously constructed cartons ensuring that the correct number of bags of product are packed according to product order specifications. Accurately counts the cups into the bag if hand bagging.
  • Properly seals the carton and supplies proper stamping or labels, making certain that the code date is on each carton, correctly coded and legible.
  • Sets aside defective product for correction or scrapping to make certain that no defective product reaches the customer.
  • Works at an effective and safe pace to keep packing bins or stacking tubes clear.
  • Assists other team members as required, without being asked.
  • Assists in maintaining the packaging floor. Assures smooth flow of product through the packing room by responding to any product jams (bells, buzzers, and lights), clearing the product jam, and restarting the equipment properly and safely. Repackages products that have been mispackaged due to miscounts.
  • Maintains housekeeping standards by keeping a clean work area at all times.
  • In the event of the absence of the Inspector/Packer due to vacations the Shift Supervisor will request an Inspection/ Packer fill in from another shift.
Posted 24 hours ago

Corporate Office Assistant

Company: TransChicago Truck Group
Category: Professional Services

 Elmhurst

Type: Full Time

TransChicago Truck Group is looking for a Corporate Office Assistant who will provide support to their corporate teams in this newly created role. This role will play a critical role in ensuring key priorities, communications, and meetings are executed smoothly across the organization. The ideal candidate for this role must have a strong work ethic, be willing to work flexible hours when called upon. This is a great opportunity for someone who enjoys being creative and enjoy working within a small, entrepreneurial environment that is goal-oriented, purposeful, and client-driven. Compensation:$60,000-$80,000. Salary will be determined based on experience, competencies, certifications and education. Benefits: Medical Insurance; Vision Insurance; Dental Insurance; Life and AD&D Insurance; Disability Insurance; Flexible Spending Account (FSA); 401(k) with company match; Paid Time Off (PTO); Paid Sick Time; Paid Holidays; and additional voluntary benefits.
Essential Functions & Responsibilities:

  • Provide day-to-day administrative and project support for the Corporate Team, ensuring proactive follow-through and clear communication with the team.
  • Draft and format presentations, reports, and communications for leadership and cross-functional meetings.
  • Prepare and submit expense reports on behalf of leadership team members.
  • Arrange domestic and occasional international travel, including booking transportation and accommodations, building itineraries, and completing any other necessary preparation.
  • Plan and set up in-person and virtual meetings (via Microsoft Teams or Zoom), including agendas, materials, note-taking, and action-item follow-up.
  • Assist with planning and coordinating company-wide or high-priority customer events.
  • Provide administrative support in coordinating recruiting activities such as new hire orientations or recruiting events.
  • Maintain and distribute key pieces of business documentation, such as business licenses.
  • Certificates of Insurance, annual dealer license plates, updated vehicle insurance cards, and more.
Posted 24 hours ago

Dealer Family Customer Experience Advocate Manager

Category: Sales/Customer Service
Trans Chicago Truck Group is looking for a Customer Experience (CX) Advocate Manager to oversee their team of CX Advocates who are acting as the single point liaison with customers for the Dealer and DTNA Aftermarket experience. This person will provide guidance to customers on best utilizing the dealership and maximizing the value of DTNA’s portfolio of digital solutions available. Compensation: $90,000-$110,000 annually. Compensation will ultimately be determined based on experience, competencies, certifications and education. Benefits: Medical Insurance; Vision Insurance; Dental Insurance; Life and AD&D Insurance; Disability Insurance; Flexible Spending Account (FSA); 401(k) with company match; Paid Time Off (PTO); Paid Sick Time; Paid Holidays; and additional voluntary benefits.
Essential Functions & Responsibilities:
  • Manage the CX Advocate team to ensure they are providing breakdown assistance – collaborating with other dealers on behalf of their customers to quickly move trucks through repair and ensure communication of status is in place via Service Tracker, etc.
  • Ensure the CX Advocate team is a single point liaison for the Dealer and DTNA Aftermarket experience, navigating the processes, tools and people needed to support the customer and quickly resolve their needs.
  • Understand and maximize the value of DTNA’s portfolio of digital solutions available to navigate and solve customer needs; coach and educate customers on the digital tools and features available to them.
  • Manage CX Advocate team on the utilization of Detroit Connect products/tools to provide an enhanced service experience, including but not limited to the use of Remote Diagnostics, Firmware Over the Air Updates (FOTA) and Parameter Updates (POTA) on behalf of our customers.
  • Guide customer through truck walk around and provide familiarization of truck features and options.
  • Navigate in cab HMI.
  • Perform Regen.
  • Utilize Smart Source App.
  • Manage CX Advocate team to be sure they are supporting the sales process by providing knowledge on the value of the technology and tools associated with the truck and dealership.
  • Coordinate New Truck Orientation/Driver Training events with customers
  • Manage CPWA Process – Readiness evaluation, coordination with CPWA Warranty Manager and Fleet Advocate team to ensure smooth execution of agreement with all parties.
  • Collaboration with DFCIC – Identifying opportunities to improve processes within the company to provide a more consistent and enhanced customer experience.
Posted 24 hours ago

Diesel Technician

Company: TransChicago Truck Group
Category: Manufacturing/Skilled Trades

 Elmhurst

Type: Full Time

TransChicago Truck Group is looking for a Diesel Technician at the Elmhurst, IL dealership to diagnose and repair vehicle deficiencies across all major systems—power trains, electrical, HVAC, fuel, emissions, brakes, steering, and hydraulics. Responsibilities include removing, repairing, overhauling, and replacing assemblies and components, plus performing machine shop operations and precision adjustments to bearing loads, gear tooth contact, valve mechanisms, governors, oil systems, linkages, clutches, and traction units. Compensation: $25.44/hr-$42.40/hr. Compensation will be determined based on experience, competencies, certifications, and education. Benefits: Medical Insurance; Vision Insurance; Dental Insurance; Life and AD&D Insurance; Disability Insurance; Flexible Spending Account (FSA); 401(k) with company match; Paid Time Off (PTO); Paid Sick Time; Paid Holidays; and additional voluntary benefits.
Key Functions & Responsibilities:

  • Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.
  • Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
  • Verifies vehicle performance by conducting test drives; adjusting controls and systems.
  • Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
  • Maintains vehicle appearance by cleaning, washing, and painting.
  • Maintains vehicle records by annotating services and repairs.
  • Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Contains costs by using warranty; evaluating service and parts options.
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
  • Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
  • Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Posted 1 day ago

Mobile Service Diesel Technician

Company: TransChicago Truck Group
Category: Manufacturing/Skilled Trades

 Elmhurst

Type: Full Time

The Mobile Service Technician will maintain diesel equipment operation by completing inspections and preventive maintenance requirements; correcting vehicle deficiencies; making adjustments and alignments; keeping records. Compensation is $37.50/hr-$43.40/hr. Compensation will be determined based on experience, competencies, certifications, and education. Benefits: Medical Insurance; Vision Insurance; Dental Insurance; Life and AD&D Insurance; Disability Insurance; Flexible Spending Account (FSA); 401(k) with company match; Paid Time Off (PTO); Paid Sick Time; Paid Holidays; and additional voluntary benefits.
What you need to succeed (Skills):

  • Performs job duties at customer’s location and/or outside of the Company facility.
  • Repairs and maintains customer vehicles, including D.O.T. inspections, lube and oil changes, minor adjustments and minor repairs on tractors, trailers and trucks.
  • Maintains Mobile Department vehicles, including clean-up and mechanical.
  • Maintains truck inventory.
  • Records necessary information on vehicles being repaired and completes appropriate inspections forms.
  • When mobile maintenance work is not available, performs assigned duties in the main shop.
  • Determines vehicle condition by conducting inspections and diagnostic tests, identifying worn and damaged parts.
  • Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
  • Verifies vehicle performance by conducting test drives, adjusting controls and systems.
  • Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
  • Maintains vehicle appearance by cleaning, washing, and painting.
  • Maintains vehicle records by annotating services and repairs.
  • Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
  • Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.