JOBS

The DuPage County Health Department is looking for a Clinical Informatics Analyst. This position will report to our Director of Business Operations. Working in this role you will be responsible for developing, creating, and maintaining reports and information using data compiled from the Health Department and external agency systems. You will be required to have the ability to interpret clinical and operational data to help improve client care, streamline operations, and reduce costs/maximize revenue. This position bridges the gap between technical data systems and clinical/operational decision-making, ensuring that information from electronic health records (EHRs), accounting systems, and other electronic platforms is actionable for agency stakeholders. *Salary may increase based on experience. This is a remote/hybrid eligible position, must live in Illinois. Salary is $71,250. Benefits: 12 paid holidays per year, 12 vacation days, 5 paid personal days and accrued sick leave; IMRF Pension eligibility; a qualifying employer under the Public Service Loan Forgiveness Programs; certification and tuition reimbursement; 12 weeks of paid parental leave; Health, Dental and Vision Insurance.
Responsibilities:

• Supports agency programs and initiatives through the development of operational reports, and related documentation.
• Applies specialized informatics knowledge, theories, concepts, and tools to ensure effective use of reports and data.
• Consults with leadership, or leadership designee, to document and recommend workflow changes and functional requirements, delivers ongoing user training on system(s) capabilities and functionalities.
• Performs data analysis to support data requirements and initiatives; researches and implements appropriate internal and external benchmark data.
• Analyzes data using charts, graphs, tables, dashboards and descriptive statistics, or other related means.
• Considerable knowledge collecting, cleaning, and validating large datasets from disparate sources like EHRs, financial software, and claims warehouses.
• Understanding use of statistical methods to identify trends in outcomes, and opportunities for operational efficiencies.
• Expert skill in creating dashboards and infographics to translate complex findings into digestible insights for non-technical leadership; ensures all data handling follows regulatory standards like HIPAA to maintain client confidentiality and data security.
• Skill in collaborating by recommending strategic changes based on data trends, such as identifying revenue losses from miscoded claims or areas for internal resource investment.
• Participates in emergency response activities as assigned.
• Maintains confidentiality of privileged information and adheres to patient privacy laws; demonstrates sensitivity and understanding of other ethnic groups and cultures.
• Available to respond to clients and/or customers, either in person or over the phone, during assigned business hours.