Posted 4 weeks ago
Collections Specialist (Accounts Receivable)
Company: KeHE
Category: Accounting/Finance
Naperville
Type: Full Time
KeHE has a Collections Specialist position open. The Collections Specialist monitors the aging of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis. They accomplish monthly team productivity goals and currency objectives. Pay range is $15.72/hr. – $26.50/hr. Benefits are offered after 30 days, health/Rx, dental, vision, flexible and health spending accounts (FSA/HSA), supplemental life insurance, 401(k), paid time off, paid sick time, short term & long-term disability coverage (STD/LTD), employee stock ownership (ESOP), and holiday pay for company designated holidays.
Essential Functions:
- Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis.
- Establish or maintain account reconciliations using an analytical approach and present effectively.
- Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
- Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
- Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
- Accomplish monthly team productivity goals and currency objectives.
