JOBS

KeHE has a Collections Specialist position to fill. The Collections Specialist monitors the aging of customer receivables and takes corrective action to resolve open accounts receivable balances on a timely basis. They accomplish monthly team productivity goals and currency objectives. Pay range is $15.72 – $26.50 an hour. Benefits: Health/Rx; Dental; Vision; Flexible and health spending accounts (FSA/HSA); Supplemental life insurance; 401(k); Paid time off; Paid sick time; Short-term & long-term disability coverage (STD/LTD); Employee stock ownership (ESOP); Holiday pay for company designated holidays.
Essential Functions:

• Monitor and maintain a portfolio of accounts, including but not limited to resolution process development, account adjustments, and credit risk analysis.
• Establish or maintain account reconciliations using an analytical approach and present effectively.
• Work directly with customers regarding delinquent payments, investigate discrepancies, and negotiate repayment.
• Provide professional service regarding sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
• Make recommendations and escalate issues with customer accounts to Accounting and Sales Management with timely follow-ups.
• Accomplish monthly team productivity goals and currency objectives.