Posted 3 weeks ago

Customer Service Specialist

Company: City of Warrenville
Category: Customer Service/Sales


Type: Part Time

The City of Warrenville is accepting applications for the Part-Time Customer Service Specialist position. This is a professional position that plays a key role in assisting the general public as the City’s primary point of contact for questions and customer service. The individual will be responsible for handling general phone calls, processing payment transactions, managing internal and external customer inquiries, and data processing. Additionally, administrative duties include assisting residents with applying for city services, aides in preparing bi-monthly agenda packets, and maintaining accurate records for various City services, and special projects as assigned. This position provides exceptional customer service within the organization and to external customers, including promoting a positive image of the city, fostering a collaborative, respectful, and service-minded working environment, and consistently exhibiting professionalism and integrity. Other duties of a general office nature are also performed.