Posted 1 month ago

Customer Service Specialist

Company: City of Warrenville
Category: Service/Sales

 Warrenville

Type: Part Time

City of Warrenville is seeking a Customer Service Specialist to join their team. This is a professional position that plays a key role in assisting the general public as the City’s primary point of contact for questions and customer service. The individual will be responsible for handling general phone calls, processing payment transactions, managing internal and external customer inquiries, and data processing. Additionally, administrative duties include assisting residents with applying for city services, aides in preparing bi-monthly agenda packets, and maintaining accurate records for various City services, and special projects as assigned. This position provides exceptional customer service within the organization and to external customers, including promoting a positive image of the City, fostering a collaborative, respectful, and service-minded working environment, and consistently exhibiting professionalism and integrity. Other duties of a general office nature are also performed.