Posted 1 week ago

Intake and Program Assistant

Company: Bridge Communities
Category: Professional Services

 Glen Ellyn

Type: Full Time

Bridge Communities seeks an Intake and Program Assistant to join their team. The Intake and Program Assistant is responsible for providing support to the Intake functions at Bridge Communities, as well as providing administrative services for program leadership staff and general office management.
The position serves as the first point of contact for potential clients and office visitors. This includes greeting office guests, answering calls from those seeking assistance, completing eligibility applications, providing resources, and assessing for appropriateness for the Transitional Housing Program. The position requires clear and concise communication, empathy, and comfort with trauma-informed language and practices. To thrive in this role, you must be detail-oriented, enjoy talking on the phone, asking probing questions, be highly organized, and comfortable using Microsoft and Adobe products and documenting client information into an online database (Salesforce). The ideal candidate will enjoy a wide range of responsibilities ranging from direct client services to administrative support to database management.
The Intake and Program Assistant is a 40-hour per week, salaried non-exempt position. This position will typically work 9:00 am – 5:00 pm but will occasionally work outside of normal business hours. This position is salaried, non-exempt with an annual salary range of $53,000 – $57,000 depending on years of experience and Spanish language skills.
Application deadline is May 6, 2026. Click HERE for full details about the position and how to apply.