Posted 1 week ago

Manager of Adult Learning and Literacy (Bilingual)

Company: People's Resource Center
Category: Professional Services

 Westmont, Wheaton

Type: Full Time

PRC is seeking candidates for the role of Manager of Adult Learning and Literacy. The Manager will be responsible for the development and continuous improvement of the Adult Literacy program by managing the delivery of Literacy activities according to program procedures and guidelines. Candidates are required to be bilingual (English/Spanish). This position will have an office on our Wheaton Campus, and regular presence in PRC’s Westmont location is also required. The salary range for this position is $58,000-$60,000. PRC offers a generous compensation and benefits package to benefit eligible employees including medical insurance – HMO, PPO; (90% Employer paid); Dental insurance – PPO (80% Employer paid); Short Term Disability & Life insurance (100% Employer paid); Flexible Spending Account participation; SIMPLE IRA retirement plan and 3% company match; 23 days of Paid Time Off (PTO); 12 paid holidays; 2 floating holidays.
Some responsibilities are the following:

  • Participate in design and improvement of online/in-person hybrid models to provide literacy services including but not limited to Adult Basic Education, ESL, high school equivalency and American citizenship.
  • Receive inquiries for Literacy Services (in person, phone and voicemail) and respond to requests (i.e. register individual as PRC client, respond to organization request or make appropriate referrals).
  • Manage the client assessment process to ensure high level of accuracy, integrity, quality, and security:
    • Qualify, register and administer assessments for clients seeking literacy services and provide referrals as needed
    • Record and maintain student assessment data, evaluation data, and client demographics
    • Continuously identify new and improved assessment processes and procedures
    • Attend training workshops for the administration of assessment
    • Plan and facilitate two meetings each year (fall and spring) for volunteer BEST Plus assessment administrators to recalibrate testing and to determine volunteer tester placement and scheduling
    • Maintain and update laptops used for student assessment
    • Achieve yearly goals related to assessment of students
  • Manage the student/volunteer matching process; determine matches and student placement.
  • Supervise literacy volunteer tutors, assessment coordinators, and site coordinators.
  • Working with Volunteer Department Manager to recruit Literacy Program volunteers; prepare, provide and improve the onboarding/training process and materials for new literacy volunteers.
  • Schedule, support, recognize and supervise all Literacy Program volunteers.
  • Provide supervision for the Administrative Assistant – Empowerment Programs.
  • Develop and implement effective and relevant volunteer tutor professional development activities and volunteer tutor training materials.
  • Provide back up support to volunteer tutors, assessment coordinators and site coordinators as needed.
  • Provide direct services to clients, as needed.