Posted 3 days ago

Peer Support/Engagement Specialist

Company: DuPage County Health Department (DCHD)
Category: Professional Services


Type: Full Time

In preparation for the opening of the Crisis Recovery Center at the DuPage County Health Department, Crisis Services is expanding the team. If you enjoy making a difference in people’s lives, you may want to join the Crisis Services team. Responsibilities:

  • Responds in the community and on-site to individuals experiencing a mental health crisis as a member of a two-person response team. Referral sources may include individuals or their family members, law enforcement, hospitals, schools, for all ages in our community.
  • Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
  • Establish rapport, share experiences, and strengthen engagement with the individual experiencing the crisis throughout all Crisis Programs.
  • Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of supporting the individuals’ receiving services.
  • Role model positive recovery behaviors with clients in Crisis Programs.
  • Provides skill building and case management to clients with high need.
  • Maintains required training, licensure and/or certification.
  • Maintains confidentiality of privileged information and adheres to client privacy laws.
  • Demonstrates sensitivity and understanding of other ethnic groups and cultures.
  • Adheres to department guidelines for attendance and punctuality.
  • Completion of required documentation within established timeframes, through use of an Electronic Client Record
  • Participates in team meetings to assess clients’ progress.
  • Participates in emergency response activities as assigned.