Sales Assistant
Company: Sysco - Edward Don & Company
Category: Sales/Customer Service
Woodridge
Type: Full Time
Sysco seeks a Sales Assistant to join their team. The Sales Assistant plays a key role in elevating their customer experience. In this dynamic role, they will build strong, lasting relationships with customers—ensuring exceptional service, satisfaction, and repeat business. Acting as a trusted liaison between Customer Service and leadership, they’ll help resolve escalations and provide high‑level support when complex issues arise. They will also be a daily resource for the team – offering guidance, training, and encouragement to help drive top‑tier performance. Pay is $18.25 an hour. Health benefit offerings include medical, dental, prescription plans, maternity. They offer 401k plans to education assistance.
- Proactively communicate to all internal and external related parties to exceed customer’s expectations.
- Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
- Able to handle more complex and escalated customer issues with excellence.
- Facilitates training and development of new team members, including day-to-day support and motivation for all team members.
- Completes timely reporting and training tracking records to leadership along with recommendations.
- Communicates opportunities and/or issues concerning employees or departmental topics timely to leadership.
- Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
- Proactively identify and communicate areas of department, training and process improvements needed and for areas of company growth.
- Manage time effectively, meet personal and goals and work effectively with other members of the distribution team.
- Report any system or product inaccuracies.
- Follow company policies and procedures.



