Posted 1 month ago

Sales Assistant

Company: Sysco - Edward Don & Company
Category: Sales/Customer Service

 Woodridge

Type: Full Time

Sysco seeks a Sales Assistant to join their team. The Sales Assistant plays a key role in elevating their customer experience. In this dynamic role, they will build strong, lasting relationships with customers—ensuring exceptional service, satisfaction, and repeat business. Acting as a trusted liaison between Customer Service and leadership, they’ll help resolve escalations and provide high‑level support when complex issues arise. They will also be a daily resource for the team – offering guidance, training, and encouragement to help drive top‑tier performance. Pay is $18.25 an hour. Health benefit offerings include medical, dental, prescription plans, maternity. They offer 401k plans to education assistance.

  • Proactively communicate to all internal and external related parties to exceed customer’s expectations.
  • Demonstrates ownership of customer requests with follow through, documentation and complete resolution.
  • Able to handle more complex and escalated customer issues with excellence.
  • Facilitates training and development of new team members, including day-to-day support and motivation for all team members.
  • Completes timely reporting and training tracking records to leadership along with recommendations.
  • Communicates opportunities and/or issues concerning employees or departmental topics timely to leadership.
  • Remain current with product knowledge by attending vendor meetings/training and participating in provided training/education.
  • Proactively identify and communicate areas of department, training and process improvements needed and for areas of company growth.
  • Manage time effectively, meet personal and goals and work effectively with other members of the distribution team.
  • Report any system or product inaccuracies.
  • Follow company policies and procedures.