Technology Access Coordinator
Company: People's Resource Center
Category: IT, Professional Services
Westmont, Wheaton
Type: Full Time
PRC is hiring a full-time Technology Access Coordinator to coordinate the activities of our employment and technology access services. This position will have an office on the Wheaton Campus, and there will be some travel to PRC’s Westmont location. This position will generally work regular business hours Monday-Friday, with occasional evening and weekend needs based on programming needs. This is a 40 hour/week position.
The pay range for this position is $20-$22/hour. PRC offers a generous compensation and benefits package to benefit eligible employees including medical insurance – HMO, PPO; (90% Employer paid); Dental insurance – PPO (80% Employer paid); Short Term Disability & Life insurance (100% Employer paid); Flexible Spending Account participation; SIMPLE IRA retirement plan and 3% company match; 23 days of Paid Time Off (PTO); 12 paid holidays; 2 floating holidays.
Responsiblities:
- Contribute to Technology Access program conception, design, and functionality.
- Ensure program procedures, guidelines and protocols are followed in the receipt and distribution of computer equipment, as well as any technology training.
- Receive and respond to inquiries for donating or receiving computer equipment or technology training classes (in person, web form, phone and voicemail).
- Identify and maintain new relationships for computer, laptop, and Chrome Book donations.
- Assist with the creation and adaptation of technology training classes and materials.
- Assist with the upkeep and maintenance of laptops and computer equipment used for technology training.
- Maintain volunteer and student data to ensure a high level of accuracy.
- Input student and volunteer data ensuring consistency and accuracy
- Perform data maintenance as necessary
- Create and produce reports as needed
- Respond to any inquiries and requests made to the program (I.e. client requests, provide referrals, etc.).
- Screen and register clients seeking a refurbished or new computer according to program protocols.
- Receive, sort, and make decisions regarding use of donations (use or recycle).
- Develop and maintain an inventory and storage system for donated equipment per program protocols.
- Using current inventory of parts and programs, repair and/or refurbish computers to the standard level of acceptance for use.
- Interview, select, orient, train, support and recognize program volunteers.
- Maintain and utilize an effective and accurate database for record keeping of the Technology Access program.
- Coordinate program recognition and training activities.



