Posted 3 weeks ago
Technology Services Manager
Company: Downers Grove Public Library
Category: IT
Downers Grove
Type: Full Time
Downers Grove Public Library has a Technology Services Manager position to fill. The Technology Services Manager is an integral part of the Downers Grove Library leadership team and responsible for maintaining library technology, troubleshooting technology–related issues, and creating a plan of service for the Technology Services Department that is responsive to the library’s robust strategic plan. This role requires very strong attention to detail and the ability to multitask with frequent interruptions. Annual salary is between $87,648 and $97,388, depending on qualifications and experience. Benefits include vacation, personal, and sick leave; a generous insurance package; and enrollment in the Illinois Municipal Retirement Fund (IMRF) pension system.
The Technology Services Manager should be accustomed to working with staff and patrons from diverse backgrounds and committed to supporting the Downers Grove Public Library with its equity, diversity, and inclusion work.
They are looking for candidates who will:
- Lead and evaluate the plan of service, strategic objectives, policies and procedures, and personnel of the department.
- Oversee public technology, including computers, audio–visual, and maker equipment and manage patron services related to computers and maker technology.
- Maintain and update all library technology, including hardware, software, network, and security.
- Problem solve staff technology issues and teach basic IT literacy skills.
- Provide emergency technology support outside of scheduled hours.
- Coordinate with other departments to implement new technology that fulfills department and library–wide needs and operate as a resource and advisor on emerging technology issues and trends.
