Posted 4 weeks ago

Immigrant Case Worker

Company: World Relief
Category: Social Work


Type: Full Time

World Relief seeks an Immigrant Case Worker to join their team. This position will provide case management services to refugee and immigrant families, including initial resettlement services, accessing social service and medical providers, ongoing cultural adjustment support, orientations, referrals, and mediation services. The Immigrant Case Worker will work closely with community organizations, churches, landlords, and service providers to promote successful community integration. This position is based in Chicago and requires visits to refugee families primarily in northern Chicago and the surrounding suburbs. Functions of the position: 

  • For new arriving refugee families, ensure provision of timely and appropriate services during their first 90 days post-arrival in accordance with program guidelines.
  • Ensure that eligible immigrants promptly are enrolled in public aid benefits, receive necessary documentation, receive health screenings, secure internet access, obtain clothing & household items, and are enrolled in English classes
  • Conduct comprehensive assessments with immigrant families, develop individual service plans, and facilitate connections to appropriate services
  • Conduct welfare assessment home visits with refugee families
  • Assist immigrants in scheduling and attending appointments with social service and medical providers, at times providing transportation
  • Provide mediation services between immigrants and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.)
  • Provide education/orientation to families around paying housing and utility bills and connect them to financial resources when appropriate
  • For newly arriving refugee families, ensure continued provision of appropriate services to immigrant families following their initial resettlement
  • Conduct additional screenings and follow-up evaluations for refugee cases including minors traveling separately from their parents
    Maintain timely and accurate client files, case notes, and reporting records
  • Manage details and arrangements necessary for newly arrived refugee and immigrant cases to ensure proper service provision
  • Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
  • Provide supervision and accountability for department interns
  • Collaborate with volunteers and Volunteer Services staff to support the work of volunteers engaging with clients to meet the goals of the client’s service plan