Posted 4 days ago

Inside Sales Representative

Company: Futaba North America Engineering & Marketing
Category: Sales/Customer Service

 Bloomingdale

Type: Full Time

Futaba North America Engineering & Marketing is looking for an inside Sales Representative to function as a business-to-business professional for their larger accounts. The purpose of this position is to maintain positive and engaging relationships with their customers by supporting them through every customer life cycle stage.
The salary range is $60,000 – $68,000 per year depending on knowledge, skills, and abilities. Full-time employees enjoy a competitive benefits plan that includes 4 medical plans, 2 dental plans, a vision plan, company paid basic life insurance, company paid short term disability insurance, 401(k) plan with company match, paid vacation, paid personal days, paid holidays, and more. For full details about the position, click HERE.
Major responsibilities are as follows:

  • Develop and maintain working relationships with existing OEM clients.
  • Implement sales strategies with assigned customers.
  • Lead all aspects of the quotation process, including collaborating with others in solution development, pricing management, and cost recovery.
  • Interface with other departments to allocate and understand costs associated with current and new business.
  • Evaluate cost and fixes strategy to recover additional margins.
  • Compile sales information and perform profit analysis.
  • Ensure external quality and delivery targets are met.
  • Manage customers’ experiences by proactively providing pre and post purchase support. Respond to customers’ questions and concerns and take appropriate action to resolve issues.
  • Track open commercial items.
  • Coordinate requests for trade and supply chain surveys, meetings, and other deliverables.
  • Maintain communications with management and sales team on progress, issues, delays, and other pertinent information.
  • Maintain communications with overseas parent company as needed.
  • Maintain business and products knowledge to attain meaningful insights, make informed decisions, enhance productivity, and strengthen overall skillset.
  • Comply with company policies and procedures and safety and housekeeping requirements.
  • Perform other projects and sales activities as assigned.
  • Some travel to meet with clients or potential clients and visit manufacturing sites is required.