Posted 3 weeks ago

Inside Sales Representative

Company: Teledyne
Category: Sales


Type: Full Time

Teledyne seeks an Inside Sales Representative to join their team. This position will be responsible for sales support and/or the selling of goods. Interacts with customers prior to and/or after sale. Develops and maintains positive customer relations; coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. This position has authority to substantially affect the relationship between the company and a customer, either from a financial standpoint or product standpoint. Essential Duties and Responsibilities include the following, but not limited to:

  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Answer customers’ questions about products, prices, availability, or credit terms.
  • Quote prices, credit terms, or other bid specifications.
  • Estimates date of delivery to customer, based on knowledge of own firm’s inventory, production and delivery schedules. Under detailed instruction, submits orders for processing.
  • Builds and maintains customer relationships.
  • Maintains customer records to ensure effective communication company wide.
  • Evaluates customer and order eligibility based on ITAR requirements, as applicable.
  • Works with internal departments such as engineering, research, and production departments to ensure company commitments to customer are met.
  • Works with outside sales representatives to keep account activities and literature up to date.
  • Investigates and resolves customer problems with deliveries.