Posted 1 month ago

Inside Sales Representative

Company: Futaba North America Engineering & Marketing
Category: Customer Service/Sales


Type: Full Time

Futaba North America Engineering and Marketing is seeking an inside Sales Representative to function as a business-to-business professional, who serves as the primary sales contact for our mid-sized customers. The purpose of this position is to maintain positive and engaging relationships with customers by supporting them through every customer life cycle stage. This role entails selling automotive products by phone, email, and online with some in-person contact. Responsibilities are listed below. For full details and e-mails address to apply, click HERE.

  • Develop and maintain working relationships with existing OEM clients.
  • Execute sales strategies with assigned customers.
  • Lead all aspects of the quotation process, including collaborating with others in solution development, pricing management, and cost recovery.
  • Interface with other departments to allocate and understand costs associated with current and new business.
  • Evaluate cost and fixes strategy to recover additional margins.
  • Compile sales information, perform profit analysis, and generate actionable reports and dashboards.
  • Ensure external quality and delivery targets are met.
  • Manage customers’ experiences by proactively providing pre and post purchase support. Respond to customers’ questions and concerns and take appropriate action to resolve issues.
  • Track open commercial items.
  • Coordinate requests for trade and supply chain surveys, meetings, and other deliverables.
  • Maintain communications with management and sales team on progress, issues, delays, and other pertinent information.
  • Maintain professional currency in technical knowledge and relevant products, services, and marketplace developments.
  • Maintain frequent communications with overseas parent company.
  • Comply with company policies and procedures and safety and housekeeping requirements.
  • Perform other projects and sales activities as assigned.
  • Some travel to meet with clients or potential clients and visit manufacturing sites is required.