Posted 1 month ago

NOC Analyst

Company: Aqueity
Category: IT

 Lombard

Type: Full Time

Aqueity is looking for a NOC Analyst to join their growing team. This position requires a skilled, highly motivated individual with technical and problem-solving skills. The NOC team works closely with the Sr. Security Engineer and all support teams, and is overseen by the CTO, to develop a strong well-rounded understanding of systems and networks. Diligence and meticulous attention to detail are key skills, along with the ability to multi-task and prioritize work appropriately. This candidate must be eager and quick to learn, must exhibit clear communication skills, and demonstrate initiative to tackle a broad range of problems. Job Responsibilities:

  • Perform daily system checks to ensure critical systems and services are operational.
  • Respond to all service interruptions or performance problems.
  • Track all trouble tickets to ensure closure of the problem in a timely manner.
  • Consult with the appropriate Carriers and IT teams to resolve problems.
  • Provide monitoring, escalation, and status reporting of network servers including Linux, Asterisks, and Windows servers.
  • Patches and updates OS’s and firmware for network related equipment.
  • Perform and maintain backups for critical systems.