Posted 3 weeks ago

PM Barista/Market Cashier

Company: The Westin Chicago
Category: Customer Service, Food Service

 Lombard

Type: Full Time, Part Time

The Westin in Lombard seeks a Barista for the evening shift. As a Barista you will fill a guest services role in supporting your hotel’s financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepare and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment. Responsibilities are the following:

  • Prepares beverages requested by customers or servers according to standard operating procedures (i.e. proper proportions and ingredients control costs provide a consistent product to the guests).
  • Maintains clean and organized work areas to maximize efficiency; sets up the bar and back bar according to established procedures.
  • Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
  • Performs pre and post-shift side work including stock service station makes coffee etc.