Posted 3 weeks ago

Revenue Cycle Specialist – Healthcare

Company: ATI Physical Therapy
Category: Billing, Client Management, Customer Service, Healthcare, Office and Administration

 Bolingbrook

Type: Full Time

ATI Physical Therapy is hiring! The Revenue Cycle Optimization Specialist  is responsible for resolving escalated patient account errors by adhering to ATI’s policies & procedures. This position will work with the RCO Auditor & RCO Manager to identify training opportunities for our CIV and QM teams. This position requires strong attention to detail and the ability to maintain friendly and appropriate communication. A successful candidate will have a patient centered approach, natural enthusiasm, strong organization skills, with a passion for and interest in supporting our clinics and patients.

Responsibilities:

  • Identify, analyze and resolve billing or verification errors
  • Provide ongoing support to the team for complex issues
  • Point of contact for escalated issues
  • Identify negative trends in CIV and QM specialists that lead to errors. Provide examples to RCO auditors for training opportunities.
  • Assist with maintaining client relationships
  • Communicate trends with management
  • Assist management with the development and implementation of departmental workflows