Tech Support- Level One
Company: CPT Network Solutions
Category: Customer Service, Technician
Type: Full Time
CPT Network Solutions is seeking a Level One Tech Support to join their team. The Level One Tech Support is the go-to person for Field Technicians. A Field Tech reaches out to the Tech Support team to check-in to the site, clarify the scope of work, help troubleshoot if the Field Tech is stuck, and enter notes in the ticketing system along the way. They are seeking someone who is naturally comfortable on the phone, loves to troubleshoot technical issues, and is a detailed note-taker. All the roles require excellent customer service. Click on Apply to learn more and to apply.