JOBS

Parts Town is seeking a Commercial Refrigeration Service Technician to join their team. As an Inside Service Technician, you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment. After completing the onboarding process, you will also have an opportunity to earn all Commercial Food Service Equipment Service Association (CFESA) certifications. Responsibilities:

• Provide exceptional customer service, effectively communicating equipment information and troubleshooting solutions in a friendly and professional manner.
• Provide technical support to end users and field technicians over the phone and/or via email (30+ cases per day).
• Utilize equipment manuals, wiring diagrams, and parts listings to diagnose and resolve equipment issues.
• Maintain all customer call information into a company database to better assist future inquiries.
• Work closely with manufacturers to recommend engineering changes and document equipment/component failure rates.

Parts Town has a Product Management for Innovation Hub Director position open. The Director, Product Management for Innovation Hub will ensure a successful discovery, definition, design, and rapid execution of proof of concepts/prototypes to validate new innovations aligned with Parts Town Red Lightning Group’s vision and strategic goals. This role owns these initiatives and helps manage them by collaborating with cross-functional and cross-divisional teams on the development, delivery, and measurement of new innovations. It involves a mix of project management, stakeholder engagement, creative problem-solving, and domain knowledge to ensure that the innovation comes to life and achieves its intended objectives. As the principal liaison between the divisional business teams and technology groups, you will be achieving cross-functional collaboration by bringing an understanding of both technical and business to support the implementation of innovations.

• Define clear objectives and scope for each initiative, ensuring alignment with the group’s broader goals.
• Establish timelines, milestones, and key performance indicators (KPIs) for the project in each stage of the process.
• Discover and design each new initiative through every step of process implementation (brainstorming and creation, proof of concept development, rapid prototyping, risk management, resource allocation & management, etc.).
• Facilitate user testing sessions, collecting feedback on prototype usability and functionality.
• Develop each initiative through the full cycle of the development process (documenting, communicating, presenting, monitoring, incorporating learnings into future strategies, etc.).
• Oversee the execution of new innovations, ensuring they meet defined objectives.
• Serve as lead product owner on large cross-divisional initiatives assuring all user stories written by other product owners align and roll-up to the Initiative’s goals/strategy.
• Act as the primary point of contact for assigned initiatives, interfacing with internal and external stakeholders.
• Facilitate cross-functional collaboration among teams such as research, design, technology, and business development to achieve project objectives.
• Regularly update leadership and other stakeholders on the progress of the initiative, including challenges, successes, and changes in scope or direction.
• Document all aspects of the initiative for future reference, learning, and scaling.
• Actively participate in knowledge-sharing sessions, workshops, and stay updated on industry trends, emerging technologies, and best practices in innovation.

Parts Town is seeking Digital IT Program Delivery Leader to join their team. In this role you will report into the Parts Town Global CIO. You will drive the execution and delivery of several priority IT and technology cross-functional programs that will position the business for growth and additional scalability. You will be working closely with business leaders, IT teams, and external partners and establish robust practices, governance models, and scalable solutions that accelerate business and modernize ‘IT’ ways of working. This high-impact role will offer you the ability to drive hands-on program execution to deliver measurable outcome while leveraging your experience within an IT organization to improve our processes and IT capabilities. Responsibilities:

• Oversee the planning, execution, and governance of key IT programs. Ensure all initiatives within the portfolio are aligned with strategic goals. Define and lead routines for demand intake, prioritization, value creation and resource allocation for IT driven business enablers.
• Manage the IT project portfolio using a structured prioritization framework to ensure resources, timelines, and budgets are optimized. Balance strategic importance with operational execution across the portfolio.
• Collaborate with cross-functional teams to build strategic roadmaps for IT and leveraging experience to ensure decision quality is high leveraging architecture & platform thinking.
• Guide large-scale IT projects and programs from initiation through execution, ensuring delivery meets expectations in terms of timelines, budgets, and value. Focus on continuous improvement and quality in program delivery.
• Implement and refine governance models, planning processes, and demand management practices. Ensure consistent adoption of methodologies like Agile and SAFe to optimize delivery speed and effectiveness. Ensure value creation & lessons learned are captured and communicated successfully. Work on shifting IT to product centric teaming with associated agile framework and continuous flow of value.
• Serve as the critical interface between IT and business leadership alongside the CIO. Providing regular updates on program performance, risks, and strategic alignment. Ensure clear and effective communication across all levels.
• Proactively identify risks and issues across programs, addressing challenges with strategic solutions. Develop mitigation strategies to ensure successful program execution and timely escalations.

Parts Town is seeking a Senior Maintenance Technician to join their team. As a Senior Maintenance Technician, internally known as the Automation Whisperer, you will be the top level of support for the mechanical systems in the Distribution Center. You will be responsible for performing preventative maintenance, troubleshooting complex problems and performing mission-critical repairs on equipment to keep the Distribution Center fully operational. You will work closely with vendors and internal partners to diagnose problems and perform repairs over a wide range of material handling equipment to support safe and efficient operations. Responsibilities:

• Perform advanced preventative maintenance on conveyor systems in the distribution center including sorters, powered conveyors, truck loaders, and other material handling equipment.
• Using prior knowledge of electrical, mechanical, pneumatic and computer-controlled equipment to diagnose root cause of complex problems.
• Perform emergency repairs on the most complex equipment as needed.
• Training level 2 technicians and apprentices in proper maintenance, repair, and inspection methods.
• Perform daily visual and auditory inspections of the equipment, noting and addressing issues found.
• Perform advanced diagnostic tests as needed and coordinates support activities with 3rd party vendors.
• Act as top-level support for fire/sprinkler systems, standby generator, HVAC equipment etc. and other equipment within the distribution center.
• Climbing ladders, using forklifts, scissor lifts, saws, drills, hand tools, etc.
• Partner with the Distribution Center leadership team to understand mission and supports needed operational changes through planning and executing directives.

Parts Town has a Senior Network Engineer position to fill. As their Senior Network Engineer (known as Senior Network Ninja), you are responsible for maintaining the highest level of network security while keeping the voice/data packets flowing at the speed of light. The network engineer will evaluate, innovate and implement new technologies to keep their network infrastructure current. This position will also be responsible for supporting the wireless LAN/WAN and telecommunications networks. Responsibilities:

• Monitor network capacity, security events and network incidents.
• Address critical and high network CVEs on networking equipment.
• Communicate incidents to management and service providers.
• Collaborate, innovate and share technical solutions with team members.
• Project work that involves new network technologies or expansion of current networking systems.
• Network hardware refresh or replacement.
• Work directly with multiple telecom and network service providers.
• Document design changes, process and policies as it relates to network communications and security.
• Afterhours and weekend support.

Parts Town has a Business Development Specialist position to fill. As the Business Development Specialist (Internally known as PARTnership Builder) you will maintain relationships with existing customers and strategically seek out relationships with potential customers. Being a sales guru, you will proactively manage your day by placing a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and make it your mission to learn customer challenges and utilize Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing and providing outstanding customer service and follow-up. Responsibilities:

• Place a high volume of outbound calls to new and existing customers.
• Sell Parts Town solutions and value proposition to targeted customer base.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Identify and develop new account opportunities via account research, calling prospective clients and follow-up on existing customer orders.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).

Premium Custom Products is seeking a Customer Service Representative to join their team. Below lists the responsibilities of the position. Interested candidates who wants to apply for the position may sent resume to Eric Withaar at ewithaar@premiumcustomproducts.com.

• Customer Service and Order Entry.
• Perform high level of customer communication.
• Coordinate all aspects of kitting/fulfillment/inventory and warehouse when needed.
• Communicate clearly, effectively and timely with staff and customers.
• Anticipate needs for staff and supplies for upcoming projects.
• Perform warehouse laborer duties including picking, packing, counting, record keeping when needed and maintain a clean and organized warehouse.
• Restocking shelves, accepting incoming orders, processing and packing orders, counting inventory and ensuring orders are shipped in a timely manner.
• Consistently maintained picking/packing speeds in the 95th percentile.
• Oversee and help pick orders with 100% accuracy despite high speeds.
• Help manage staff, preparing work schedules and assigning specific duties.
• Oversee, direct and coordinate fulfillment activities/calendar
• Help determine production staffing requirements as needed to run full capacity kitting-fulfillment.
• Consistently meet deadlines.
• Review final layouts and suggest improvements as requested or needed for efficient production.
• Assist in production as needed.
• Monitor supplies needed within department and stay within budget.
• Keep and oversee all kitting production and equipment in clean, maintenance and all areas are neat, clean and organized.
• Perform other duties with the company as needed or requested.
• Have fun and enjoy what you do.

Premium Custom Products is seeking a Fulfillment Lead to join their team. Below lists the responsibilities of the position. Interested candidates who wants to apply for the position may sent resume to Eric Withaar at ewithaar@premiumcustomproducts.com.

• Manage all aspects of kitting/fulfillment/inventory and warehouse when needed.
• Communicate clearly, effectively and timely with staff and customers.
• Anticipate needs for staff and supplies for upcoming projects.
• Performed all warehouse laborer duties including picking, packing, counting, record keeping, and maintaining a clean and organized area.
• Restocking shelves, accepting incoming orders, processing and packing orders, counting inventory and ensuring orders are shipped in a timely manner.
• Consistently maintained picking/packing speeds in the 95th percentile.
• Picked all orders with 100% accuracy despite high speeds.
• Help manage staff, preparing work schedules and assigning specific duties.
• Oversee, direct and coordinate fulfillment activities/calendar
• Determine production staffing requirements as needed to run full capacity kitting-fulfillment.
• Consistently meet deadlines.
• Review final layouts and suggest improvements as requested or needed for efficient production.
• Assist in production as needed.
• Monitor supplies needed within department and stay within budget.
• Keep and oversee all kitting production and equipment in clean, maintenance and all areas are neat, clean and organized.
• Perform other duties with the company as needed or requested.
• Must be proficient in Microsoft Excel and other shipping modules.
• Have fun and enjoy what you do.

Chemring Energetic Devices is seeking a CMM Programmer to join their team. As a CMM Programmer, you will play a key role in ensuring their products meet the highest standards. You’ll create and maintain programs for their Coordinate Measuring Machines (CMMs), working closely with engineering, CNC programming, and quality teams. Your work will directly impact the success of aerospace and defense projects. What you will be doing as a CMM Programmer:

• Create Inspection Plans:  Develop AS9102 First Articles, Inspection Plans, and Ballooned Drawings from 3D models or 2D drawings.
• Write and Edit CMM Programs:  Use PC DMIS software (or similar) to write and edit programs for inspecting parts, whether manufactured in-house or supplied by vendors.
• Validate Programs:  Ensure first-run programs are accurate before handing them off to CMM operators.
• Manage Program Revisions:  Keep track of CMM program revisions, archiving outdated versions to prevent use.
• Coordinate with Teams:  Attend Job Release meetings to schedule and prioritize CMM programs.
• Support In-Process Inspections:  Work with Engineering and CNC Programming to integrate inspection steps into the production process.
• Troubleshoot Issues:  Collaborate with various teams to address any out-of-tolerance dimensions and resolve issues.
• Improve Processes:  Implement initiatives to reduce inspection cycle times for both automated and manual methods.
• Train and Mentor:  Create clear setup instructions for operators and mentor inspectors on advanced techniques.
• Stay Updated:  Keep up with the latest inspection technologies and suggest improvements.
• Maintain Equipment:  Ensure CMM machines are in top condition by scheduling regular maintenance and calibrations.
• Keep Work Areas Organized:  Follow 5S principles to maintain a clean and orderly workspace.

Chemring Energetic Devices is hiring for a Mechanical Engineer. As a Mechanical Engineer II, you’ll play an essential role in the design, development, and testing of advanced aerospace pyrotechnic, pneumatic, and electro-mechanical devices. From initial concept to final production, you’ll ensure the highest standards of technical excellence, spearhead design reviews, and work closely with cross-functional teams to bring world-class solutions to life. Key responsibilities:

• Innovative Design:  Leverage Creo 8.0 and Windchill PLM to create complex models and detailed drawings, pushing the boundaries of aerospace engineering.
• Precision Engineering:  Apply Geometric Dimensioning and Tolerancing (GD&T) expertise to achieve top-tier quality and performance.
• Problem-Solving:  Lead Root Cause/Corrective Action (RCCA) initiatives to drive continuous improvement and operational excellence.
• Production Support:  Provide real-time technical support to production operations, optimizing processes and resolving challenges on the spot.
• Process Improvement:  Lead Product/Production Improvement Programs to streamline efficiency and drive cost-effective growth.
• Technical Analysis:  Use tools like Matlab, Mathcad, and Ansys for rigorous engineering calculations and validation.
• Prototyping:  Oversee the build, test, and analysis of prototype and production hardware to meet stringent quality standards.
• Documentation:  Develop thorough engineering documentation to support all stages of product development.
• Quality Assurance:  Conduct technical evaluations of non-conforming hardware to maintain our excellence standards.
• Project Management:  Drive projects from concept through production, ensuring milestones are met with precision and efficiency.

Chemring Energetic Devices is seeking a highly skilled and independent Senior Electro-Explosive Device (EED) Engineer to drive cutting-edge projects and make a significant impact in their aerospace and defense product areas. Essential Job Functions:

• Lead Innovation:  Drive innovation and shape the future of Electro-Explosive Devices (EEDs) through expert technical guidance and judgment.
• Drive Qualification Programs:  Lead new product qualification programs to ensure compliance with industry standards and drive excellence in product development.
• Support Supply Chain Initiatives:  Collaborate with supply chain partners to ensure quality and reliability of components, supporting our mission of excellence.
• Process Improvement:  Develop core competency for special processes within the EED value stream, implementing process control techniques to minimize variation and drive efficiency.
• Manage Projects:  Successfully manage multiple projects simultaneously, ensuring adherence to cost, schedule, and technical requirements.
• Collaborate Across Departments:  Work closely with cross-functional teams including production, inspection, test, contracts, and business development to support project goals and drive success.

Chemring Energetic Devices is seeking a Planning Manager to join their team. The Planning Manager will drive excellence across production planning, scheduling, and inventory management to ensure seamless delivery for our clients. This role is integral to optimizing departmental metrics, managing resources, and fostering continuous improvement in our operational processes. This position offers an opportunity to lead and develop the Planning Department in an innovative, fast-paced environment. Key Responsibilities:

• Lead and Manage:  Provide consistent leadership for the Planning Department, acting as a focal point and ensuring balanced workload distribution across the team.
• Optimize MRP System:  Oversee the D365 MRP system to synchronize hardware needs with production requirements and supplier schedules.
• Capacity and Forecast Planning:  Lead the team in utilizing capacity planning tools to identify and resolve bottlenecks, ensuring on-time delivery and supporting year-over-year revenue growth.
• Drive Metrics and Improvements:  Implement and monitor departmental metrics, driving continuous improvement initiatives and identifying potential risks and opportunities within the revenue forecast.
• Collaborate Cross-Functionally:  Facilitate clear communication with Production, Contracts, Engineering, and Quality teams to maintain workflow and meet delivery objectives.
• Project Management:  Develop, maintain, and review project plans, ensuring alignment with departmental and corporate goals.

Chemring Energetic Devices is growing rapidly and is looking for a Cost Accountant with 1-plus years of experience in a manufacturing environment, with a focus on inventory management and cost structures. If you’re a results-driven professional looking to make an impact, this could be the perfect opportunity for you. Key Responsibilities:

• Cost Accounting & Analysis:  Manage and analyze cost structures for raw materials, WIP, and finished goods. Perform variance analysis and project forecasts.
• Inventory Management:  Oversee quarterly inventory assessments, cycle counts, and collaborate with operations to ensure accurate inventory valuation.
• Financial Reporting:  Support month-end, quarter-end, and year-end closing processes. Prepare cost-related financial statements and reports.
• Budgeting & Forecasting:  Assist in the preparation of budgets, forecasts, and financial models for strategic planning.