JOBS

KeHe has a UX/UX Designer position to fill. The UX/UI Designer partners with their engineers, product managers, and business stakeholders to practice high-level research strategy across multiple product teams while guiding the execution to align with KeHE’s vision. With help from the design team, you will support and champion the process for developing a cohesive experience across applications by maintaining a living style guide and pattern library. As an integral part of the product development team, a UI/UX Designer works with product teams to ensure teams are delivering a customer-focused experience that drives business outcome by advocating UX methodologies and techniques.
Embedded within the product and engineering teams, the UX/UI Designer facilitates design thinking workshops, creates and carries out research plans, and designs interactive and visual design solutions including wireframes, UI design comps, specifications, and interactive prototypes. This critical team member enables the delivery of high-quality enterprise and customer facing products, rapidly and iteratively.
Pay range is $69,393.00/Yr. – $101,701.00/Yr. and they offer benefits on day 1 such as health/Rx, dental, vision, flexible and health spending accounts (FSA/HSA), supplemental life insurance, 401(k), paid time off, paid sick time, short term & long-term disability coverage (STD/LTD), employee stock ownership (ESOP), and holiday pay for company designated holidays.
Essential functions of the position:

• Design elegant, thoughtful solutions for complex workflows through the use of type, hierarchy, interactions, and design patterns.
• Assure design quality by collaborating closely with design team, developers, product owners, and business analysts to write clear and detailed specs.
• Effectively communicate design decisions to product and leadership teams.
• Keep up with evolving design trends, technologies, and best practices.
• Contribute visual styles to KeHE’s design system; maintain and update our pattern library, living style guide and sketch component library.
• Conduct user and competitive research.
• Facilitate research sessions to identify business, user, and technical requirements.
• Use modern UX methodologies and techniques to inspire design thinking and create supporting documentation including personas, customer journeys, task flows, site maps, UI specifications & requirements, prototypes/wireframes.
• Collaborate closely with Product Owners, Business Systems Analysts, and Developers to define and translate business and functional requirements into user-friendly and technically optimal/feasible designs.
• Design and conduct usability studies to ensure designs are intuitive and easy-to-use.
• Demonstrate UI/UX best practices in product teams.
• Stay current with UX, visual design, and front-end technologies.

KeHe has an Accounts Receivable Analyst position open. The Accounts Receivable Analyst will monitor the aging of customer receivables and pro-actively takes corrective action to resolve open accounts receivable balances in a timely manner. Establishes credibility within the organization and will be decisive while recognizing and supporting the organization’s priorities.
Pay range is $27.00/Hr. – $31.25/Hr. and they offer benefits on day 1 such as health/Rx, dental, vision, flexible and health spending accounts (FSA/HSA), supplemental life insurance, 401(k), paid time off, paid sick time, short term & long-term disability coverage (STD/LTD), employee stock ownership (ESOP), and holiday pay for company designated holidays.
Essential functions of the position:

• Responsible for the creation and management of a resolution process.
• Establish and maintain account reconciliations using an analytical approach.
• Accomplish monthly team productivity goals and currency objectives.
• Responsible for monitoring and maintaining a portfolio of accounts, including but not limited to customer calls, resolution process development, account adjustments, reconciliations and monthly reporting.
• Analyze large amounts of data and present analysis effectively.
• Requires broad conceptual judgment, initiative, and ability to deal with complex AR aging.
• Works directly with customers regarding delinquent payments, investigates discrepancies and makes recommendations for resolution of discrepancies and customer deductions.
• Provides professional service with regard to sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
• Makes recommendations for collections efforts and escalates issues with customer accounts to Accounting and Sales Management; follows up in a timely manner.
• Holds monthly conference calls and communicates effectively with Sales Management regarding status of customer accounts.
• Review collection techniques and provide feedback to management.
• Knowledge of collection procedures, policies and standards are essential.
• Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
• Be involved with or lead special projects as time or capabilities allow.

KeHe is hiring for a Marketing Executive Director. The Executive Director of Marketing will report directly to KeHE’s Vice President of Marketing & Digital Media and oversee the KeHE’s insight automation, which augments communications with smart intelligence to drive commercial success, digital events team, KeHE’s content platforms, public relations, social media, and feedback initiatives. This strategic leader will be responsible for influencing cross-functional partners and external partners and for leading a team that is responsible for topline and bottom-line advertising contributions.
Pay range is $141,000.00/Yr. – $190,000.00/Yr. and they offer benefits on day 1 such as health/Rx, dental, vision, flexible and health spending accounts (FSA/HSA), supplemental life insurance, 401(k), paid time off, paid sick time, short term & long-term disability coverage (STD/LTD), employee stock ownership (ESOP), and holiday pay for company designated holidays. Click on Apply Now to see full details about the position.

• Essential Functions
  • Lead in the design, acquisition, implementation, and support of cloud and on-premises compute and storage infrastructure.
  • Analyze infrastructure to determine and resolve inefficiencies.
  • Manage infrastructure projects and make recommendations on solutions.
  • Stay up-to-date with the latest advancements in infrastructure technology and best practices.
  • Collaborate with network engineers, security engineers and other IT professionals.
• Technical Leadership and Project Management
  • Provide technical leadership and overall project management of various essential and high visibility projects.
  • Technical lead for design and administration decisions related to Infrastructure.
  • Training/Mentoring: Promote the professional growth of the team.
• Support and Operations
  • Performance and capacity planning: monitor, reconfigure and tune hardware and software for performance improvements and future scalability.
  • Provide Tier III support for essential infrastructure as needed. Investigate and troubleshoot issues.
  • Ensure that systems are running at optimal performance and best practice.

TransChicago Truck Group is seeking an Accounts Receivable Collections Specialist to join their team. The Accounts Receivable (AR) Collections Specialist is responsible for the collection of receivables from customers. Pay range is $19-$23/hour. Compensation will be determined based on experience, competencies, certifications, and education, and benefits are offered.

• Perform AR collection calls for customers as needed or where directed.
• Send account statements and invoice copies upon request.
• Review and respond to messages from the AR mailbox.
• Checks customer references and forwards to AR Manager for approval.
• Perform customer account research and reconciliations.
• Record customer call notes in system.
• Prepare and submit refund requests.
• Process credit applications and follow up on customer references.
• Review and release credit over-rides as directed.
• Provide coverage to the front desk receptionist.
• Enforce established credit policies, procedures and changes requested by management.
• Perform other duties as assigned.
• Maintain customer accounts and settings in accounting system.
• Act as back-up to the department on as needed basis: research and resolve credit card disputes, process receipts/cash application, daily deposits, daily bank transfers, and journal entries.

A Safety and Compliance Director position needs to be filled at TransChicago Truck Group in Elmhurst. The Director of Safety & Compliance is responsible for directing and maintaining the health and safety program of TransChicago Truck Group. This position will oversee the development and implementation of behavior-based safety practices, audit functions for health and safety procedures, ensures compliance with OSHA and other regulating bodies. **This role will be onsite M-F at our Elmhurst location, with as needed travel to our other locations in the Chicago-area** Compensation: $110,000-$135,000.  Compensation will be determined based on experience, competencies, certifications, and education. Benefits are included. What you need to succeed (Skills):

• Defines, develops, and implements programs to ensure compliance and proper engagement with rules and regulations of the DOT, FMCSA, OSHA, local regulations and company standards.
• Identify and recommend improvements to health & safety systems to reduce costs, increase productivity and efficiency, and improve the overall safety culture.
• Monitor the development and revision of applicable health & safety regulations for potential impacts on locations and operations.
• Coordinate tracking of company health & safety performance metrics.
• Develop and implement an internal corporate health & safety audit process.
• Partners with location General Manager’s related to facility, security and equipment maintenance.
• Ensure all locations are in compliance with EPA environmental standards and regulations.
• Serves as System Matter Expert that adheres to and proposes best practices and plans for new regulations, policies, and best practices.
• Manages and leads the safety team meetings as well as develops and implements safety training and awareness programs.
• Provides forklift training to employees on a scheduled basis.
• Investigates, analyzes, and reports any injury or vehicle accidents or unsafe events and suggests remedial and preventative actions.
• Maintains DOT driver files & vehicle files as well as performs periodic audits to the DOT driver files to ensure compliance.
• Responsible for running and reviewing MVR reports to ensure compliance.
• Works with CFO & HR team to process vehicle accident insurance claims.
• Manages the administration of the Clearinghouse entries and reporting requirements.
• Administers the vendor certificate of insurance documents.

TransChicago Truck Group is looking for a Billing Administrator. The Billing Administrator supports the New/Used Truck Departments by billing all sales transactions, making sure that all ancillary paperwork accompanying a sale transaction is completed in its entirety, and ensuring that all internal sales processes are followed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation: $20.00 – $26.00 an hour. Compensation will be determined based on experience, competencies, certifications, and education. They offer a nice benefits package. Essential Functions & Responsibilities:

• Invoice New/Used Truck sales for all dealership locations.
• Process title, plate, permit, power of attorney, and warranty paperwork for all New/Used truck sales.
• Process state tax and exemption forms for all New/Used truck sales.
• Complete Assignment of Proceed paperwork where needed.
• Maintain vehicle sale records, ensuring that deal jackets are complete.
• Cross-trains others for this position as directed by management.
• Fills in for other administrative positions as needed and directed by management.
• Assists with related special projects as required.
• Maintaining a professional appearance and a safe, clean work environment.

The role of the Service Foreman is to exercise direct supervision of Service Technicians to specifically enhance the efficiencies of the department. Ensuring that the daily inventory of available technician time is consistently sold to service customers. Compensation: $35-40/hr., including benefits. Hourly rate will be determined based on experience, competencies, certifications and education. Essential Functions & Responsibilities:

• Creating accurate estimates in Decisiv for Service Advisors to share with customers.
• Utilize Procede to ensure technician timeclock information is accurate.
• Organize and dispatch repairs to maximize work efficiency and quality of work performed.
• Implements strategies that optimize workflow and operational efficiency to meet desired throughput goals.
• Check and review work in process and follow-up for completion throughout shift to ensure status is updated in Decisiv.
• Work with the Service Manager to drive technician productivity and efficiency on a daily basis by ensuring technicians are following proper troubleshooting procedures.
• Collaborates with warranty administration team to ensure technicians are following warranty best practices that will ensure optimized recovery goals.
• Inspect and validate completed repairs throughout shift to ensure high quality of workmanship is being met.
• Manages repair comeback logs to ensure quality of work standards are met.
• Maintain Safety Protocol and Shop Cleanliness Standards.
• Ensure accurate RO documentation in Procede for each repair completed prior to RO completion for Service Advisor.  Accounts for all repair order documents and information; ensures that none are missing at completion of repair.
• Collaborate with Lead Technician to determine assistance needed on more complicated repairs or need for advanced diagnostics.
• Ensure proper communication between first and second shift.

TransChicago Truck Group is seeking a Customer Experience Advocate to join their team. The Fleet Advocate-Vocational is responsible for facilitating timely communication and repair progress updates to customers. Partnering with their customer base, this role will provide continuous feedback and access to repairs by communicating with the repair facilities enabling effective fleet management operations by their customers. Compensation: $60,000-$80,000. Compensation will be determined based on experience, competencies, certifications, and education. They offer a nice benefits package. Essential Functions & Responsibilities:

• Support Customer Maintenance Programs.
• On Site Customer Training and Support.
• Programming Support.
• Body Manufacturer Collaboration.
• Review estimates and repairs for correct warranty processing.
• Seek policy assistance when merited.
• Track failure patterns and pursue resolutions.
• Guide and expedite repairs.
• Coordinate expediated parts orders, technical and field support, as needed.
• Monitor trucks down for activity.
• Track and expedite campaigns.
• Meet with customers to explain repairs.
• Train customers on proper maintenance, inspection, new technologies and continuing education.
• Review invoices for accuracy.
• Provide customer technician and driver training.
• Virtual technician and connectivity follow up.
• Review PDI/NTP work in process and follow up.
• Account set up and support.
• Quality/factory interface.
• Direct warranty: parts, CPW, etc.

TransChicago Truck Group has two Diesel Technician positions, one in Aurora and the other in Elmhurst. The Technician corrects vehicle deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling, and replacing major assemblies, sub-assemblies, components, parts, or systems, such as, power and drive trains, electrical, air conditioning, fuel, emission, brake, steering, hydraulics; completes machine shop operations; making adjustments and alignments including bearing loads, gear tooth contact, valve mechanisms, governors, oil systems, control linkages, clutches, and traction units. Compensation: $37.50/hr-$40.96/hr. Compensation will be determined based on experience, competencies, certifications, and education. Benefits are included. What you need to succeed (Skills):

• Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.
• Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
• Verifies vehicle performance by conducting test drives; adjusting controls and systems.
• Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
• Maintains vehicle appearance by cleaning, washing, and painting.
• Maintains vehicle records by annotating services and repairs.
• Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Contains costs by using warranty; evaluating service and parts options.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
• Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

TransChicago Truck Group is hiring for a Payroll and HRIS Specialist. The Payroll & HRIS Specialist will be responsible for overseeing and managing all aspects of the payroll process, ensuring accuracy, compliance, and timeliness. You will be the go-to person for all payroll-related tasks, ensuring accuracy, compliance, and timely delivery for their high volume, fast-paced work environment. This role will play a crucial role in maintaining positive employee relations through efficient payroll operations. They will be a core member of the team who will collaborate with leadership to improve policies and processes while also being an inspiring partner and resource to the rest of the Company. Compensation: $80,000-$95,000. Compensation will be determined based on experience, competencies, certifications, and education. They offer a nice benefits package.

• What you need to succeed (Skills):
• Ownership of entire payroll processing, multi-state, (semi-monthly & weekly), including posting to the GL.
• Prepare and post assigned journal entries for payroll and month end closing.
• Monthly account reconciliations for all payroll related accounts.
• Prepare payroll reports as requested for budget and audits.
• Drive improvements and efficiency by partnering with HR and other organizations to establish best-in-class processes for payroll and related programs.
• Prepare documents for retirement processing for salary, union employees and pension with yearly audits.
• Month end payroll journal entries.
• Work with HRIS software to ensure all aspects are fully functional and operational.
• Compliance:
• Ensure all payroll processes comply with legal requirements and company policies.
• Stay up to date on latest payroll trends, best practices, and new technologies in payroll systems.
• Manage various annual audits of Workers’ Compensation, Union Benefits and 401k.
• Utilize related external systems to help create payroll cycle.
• Import data containing other earnings and deductions.
• Review and resolve any payroll exceptions prior to processing payroll.
• Assist with documenting procedures and controls.

TransChicago Truck Group seeks a Mobile Service Diesel Technician. The Mobile Service Technician will maintain diesel equipment operation by completing inspections and preventive maintenance requirements; correcting vehicle deficiencies; making adjustments and alignments; keeping records. Compensation: $37.50/hr-$41.96/hr. Compensation will be determined based on experience, competencies, certifications, and education, and benefits are offered. What you need to succeed (Skills):

• Performs job duties at customer’s location and/or outside of the Company facility.
• Repairs and maintains customer vehicles, including D.O.T. inspections, lube and oil changes, minor adjustments and minor repairs on tractors, trailers and trucks.
• Maintains Mobile Department vehicles, including clean-up and mechanical.
• Maintains truck inventory.
• Records necessary information on vehicles being repaired and completes appropriate inspections forms.
• When mobile maintenance work is not available, performs assigned duties in the main shop.
• Determines vehicle condition by conducting inspections and diagnostic tests; identifying worn and damaged parts.
• Keeps equipment available for use by completing preventive maintenance schedules; installing component and part upgrades; controlling corrosion; completing winterization procedures.
• Verifies vehicle performance by conducting test drives; adjusting controls and systems.
• Complies with federal and state vehicle requirements by testing engine, safety, and combustion control standards.
• Maintains vehicle appearance by cleaning, washing, and painting.
• Maintains vehicle records by annotating services and repairs.
• Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Updates job knowledge by participating in educational opportunities; reading technical and regulation publications.
• Enhances maintenance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

TransChicago Truck Group has two Service Advisor positions, one in Aurora and the other in Elmhurst. The Service Advisor is responsible for managing the flow of communication between the customer and service department about vehicle repair needs. They help the customer understand the purpose of repairs and relevant costs, advise on supplemental services, and provide repair status updates on a consistent basis. Compensation: $40,000 annually plus commission on services sold. Benefits are included. Essential Functions & Responsibilities:

• Greet customers and initiate the write up process by verifying:
  • Owner of the vehicle and contact information,
  • Owner’s preferred method of communication,
  • Method of payment or purchase order number,
  • Who’s authorized to approve repairs and future payments,
  • If the unit is under warranty and if there are any open campaigns or recalls,
  • Customer’s specific concerns.
• Perform inspections of customer equipment and thoroughly document information about the vehicle’s service needs based on findings.
• Create repair order in DMS, and secure customer signature.
• Notify foreman and parts department of incoming work and update comments in Decisiv through workflow.
• Communicate updates from customer to foreman in Decisiv – ensure all proper documentation updates are attached.
• Convey diagnosis updates from shop and upsell additional repairs recommended by technician.
• Ensure that vehicles are parked in designated parking areas, verifying unit is locked and all keys are secured and can be easily located.
• Manage Work in Process and update customers on a consistent basis.
• Track status of all trucks in the shop and provide customers with updates according to their preferred method of communication.
• Acquire customer approvals, provide estimates, book and close all retail service tickets.
• Assist with closing other repair orders as needed.
• Answer phones and greet customers with professional and welcoming manner.
• Effectively communicate all pertinent information acting as liaison between the Service Department and the customer.
• Communicate with customer throughout the invoice process.
• Advocate for a positive survey response.

TransChicago Truck Group is seeking an After Market Product Support to join their team. The After-Market Product Support offer product solutions to current and prospective customers. The After-Market Product Support calls on customers in an assigned area that are currently not purchasing from TransChicago and offer solutions to secure their business. The After-Market Product Support calls on current customers and completes a wallet share analysis to uncover products TransChicago offers to increase products sold to customer. Compensation: $30,000 base salary plus commission on the sales of shop parts, and benefits are offered. What you need to succeed (Skills):

• Continuous communication with customers about Parts and Service specials.
• Aggressively seek out new customers.
• Communicate to customer base when new products are introduced.
• Continue growing working knowledge of products, services, and costs.
• Assisting in the collection of past due accounts, when requested.
• Communicate with inside staff as to any feedback from customer.
• Keep training current.
• Grow wallet-share with existing customers through all product offerings.

College of DuPage is seeking Testing Specialists to join their team. You will participate in daily testing operations at the College of DuPage main campus Testing Center. Assist in maintaining an optimal testing environment that adheres to National College Testing (NCTA) standards. Salary is $18.25 per hour.

• Comprehend complex delivery methods and administer the numerous categories of tests including classroom make-up, Internet, flexible learning, placement tests, exit tests or essays, as well as specialized tests such as Interest Inventories, Proficiency tests, pre-GED Testing (TABE) and a variety of remote or proctored tests delivered in either paper/pencil or computer-based format.
• Explain specific test requirements such as procedures for two-part tests, availability of calculators or other tools and print options.
• Be prepared to answer faculty and student questions regarding testing policies and procedures.
• Resolve misunderstandings using appropriate customer service and management techniques.
• Troubleshoot computer problems as needed.
• Navigate the Colleague/Datatel database to locate student information and registration records.
• Understand and implement identification procedures to identify students via positive photo identification and other criteria in addition to verifying course registration to determine eligibility for testing before tests are issued.
• Understand and follow FERPA privacy guidelines to assure confidentiality.
• Interpret complex procedures for administration of proctored tests from other universities which could be paper/pencil or online format.
• Determine testing needs of students who are unsure what tests they require by verifying their eligibility and identifying options available to meet their specific goals.
• Refer students to other College departments for further assistance when appropriate.
• Dispense placement test score reports and be able to explain results as well as options for re-testing to students completing COMPASS placement tests.
• Direct students to advising or counseling for further assistance with questions on registration.
• Maintain a secure inventory of master copies of all new, current and ”old” flexible learning and online tests.
• Score paper/pencil FLEX tests as required and communicate scores to students when applicable.
• Follow defined procedures for test storage and transmittal for completed Flexible Learning tests and classroom make-up test distribution to instructors and departments.
• Maintain a log of completed classroom make-up tests.
• Utilize surveillance equipment and conduct walk-through monitoring to assure student compliance with test policies and prevent testing irregularities.
• Prepare an Incident Report to document testing irregularities, discrepancies or dishonesty and forward report and copies of pertinent material to faculty and Testing Supervisor.
• Open Testing Center each morning to prepare for student and faculty arrivals.
• Close testing Center each night in accordance with established procedures.