JOBS

Guardian Security Services has a Security Officer position available in Oak Brook. Pay starts at $19 an hour and they offer a comprehensive benefits package, including paid time off, health insurance, dental insurance, vision insurance, IRA, and more. You will do the following as a Security Officer:

• Understands and maintains general post instructions for that assigned post.
• Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Document and report any property damage and special occurrences.
• Monitor CCTV’s to guard against theft and trespassing.
• Respond to incidents and document the event accurately.
• Greet all residents and/or visitors with a professional demeanor.
• Sign in and out all guests and vendors.
• Provide excellent Customer Service, Public Relation interactions and have an Impeccable image at all times.

The Morton Arboretum is seeking a Grant Writer who will write grant applications, letters of inquiry (LOIs), reports, and other funder correspondence, primarily to private foundations and some government applications. Effectively present the Arboretum’s research, conservation, and learning and engagement work with attention to tailoring language and content for specialist and non-specialist audiences, as needed. Work collaboratively across departments to collect and synthesize data needed for proposals and reports. Coordinate with program, finance, and other staff on all activities related to grant data collection, proposal development, and reporting.
The expected hiring range is between $28.50 – $33.00/hour based on experience that will be evaluated during the candidate selection process, along with internal equity. This position is also eligible for a competitive benefits package.
Essential Functions:

• Work collaboratively to research, develop, write, and submit letters of inquiry, concept papers, grant proposals, and grant reports.
• Coordinate with the Finance Office to create budgets to accompany proposals.
• Remain up-to-date on current issues relative to grant proposals.
• Meet regularly with colleagues to discuss current and new funding needs.
• Demonstrate alignment with the Arboretum’s employee core values to be inclusive, take ownership, work together, keep learning, and make the Arboretum exceptional.

The Morton Arboretum is seeking a Horticulturist who will maintain assigned garden(s) or collection(s) in excellent horticultural and aesthetic condition. The expected hiring range for this non-exempt position is annualized at $50,000-$51,000 based on experience that will be evaluated during the candidate selection process, along with internal equity. This position is also eligible for a competitive benefits package. Essential Functions:

• Communicate with supervisor to understand and achieve individual garden and collection objectives.
• Perform all functions involved in the care of a specified area, including:
  • planting, dividing, and transplanting trees, shrubs, groundcovers, and herbaceous plants
  • weeding, mulching, and watering
  • cultivating and fertilizing
  • pruning and arboricultural work, removing dead and diseased wood, and dead plants
  • hedge trimming
  • edging beds, brush cutting
  • removing litter, twigs, leaves and other material from assigned and adjacent areas
  • safe and proper use of pesticides and pesticide mixing/storage facility
  • invasive species surveillance and control
  • monitoring and controlling threatening insects, diseases, and nuisance animals
  • record keeping; installing and maintaining proper plant labels
• Assist in selecting, designing, and determining site location for plants in gardens and collections.
• Learn, understand, and demonstrate the ability to safely operate and maintain all motorized equipment according to the operator manuals. Responsible for proper operation and maintenance of tools and equipment used in daily work.
• Work with, oversee, and advise supervisor as to the quality of the performance of assigned seasonal employees, contractors, or volunteers.
• Notify the appropriate supervisor of necessary repairs to garden features, irrigation systems, equipment, or hardscapes in an assigned garden or collection.
• Prepare and maintain assigned garden or collection for special events, exhibitions, and other large-scale grounds projects.
• Participate in snow removal operations, including snow shoveling, snow blowing, and application of deicing materials.
• May assist in the maintenance of natural areas, including prescribed burns and winter clearing.

The Morton Arboretum is seeking a Benefits Manager to join their team. This position will manage the implementation, evaluation, and development of health, welfare, and retirement benefit programs with key partners that align with employee and organizational objectives. Manage and communicate comprehensive employee benefits, paid leave, and well-being programs, including group health, dental, vision, short-term and long-term disability, worker’s compensation, life insurance, flexible spending plan, and retirement plans. As part of the People and Cultures team, provide empathetic customer service, promote positive employee relations, and foster employee engagement.
The expected hiring range for this exempt position is annualized at $65,000 – $75,000 based on experience that will be evaluated during the candidate selection process. This position is also eligible for a competitive benefits package.
Essential Functions:

• Manage the day-to-day operations for all benefits, paid leave, retirement, and workers’ compensation plans. Work with employees to ensure they understand their benefits, support them on claim issues, and plan changes in a timely manner. Work with insurance broker to select and communicate plans and lead and execute the annual open enrollment process.
• Administer all leave programs ensuring coordination with supervisors, carriers, and payroll. Effectively interpret FMLA and ADA implications as they relate to leaves of absence/disabilities.
• Manage benefits administration in the human capital management system (HCM) to ensure accurate enrollment and compliance, and efficiently integrate records and payments with third-party systems, administrators, and insurance carriers.
• Ensure all benefit plans and documents are compliant with government regulations. Maintain a thorough understanding of state and federal regulations relating to benefit plans and all applicable laws relating to benefit administration (including ERISA, FMLA, ADA, COBRA, ACA, Section 125, state leave laws and HIPAA).
• Partner with payroll and people and culture colleagues to ensure compliance with internal and external audit requirements, accurate forecasting of benefit program expenses, and accurate payroll deductions. Prepare budgetary recommendations and monitor and reconcile monthly financial statement.
• File and monitor employee injury claims, serve as liaison with workers’ compensation insurance carrier, and coordinate annual workers’ compensation audit. Provide injury reports to safety specialist and director of guest experience and safety.
• Analyze emerging industry trends and best practices, regulatory compliance, and cost containment measures in alignment with institutional objectives and compensation philosophy.
• Design and manage wellness strategies and programs to drive behavioral change and engagement with benefits plans and services and to improve staff health and wellness.
• Develop education and communication initiatives to promote employee understanding and awareness of benefits offerings, their value, and how to utilize them. Provide employees with resources and tools to support them in their benefits selection and opportunities.
• Fulfill general responsibilities of a People and Culture professional. Counsel employees and supervisors as needed; identify, recommend, and implement operational improvements. Collaborate to develop and implement programs to foster employee engagement.
• Demonstrate alignment with the Arboretum’s employee core values to be inclusive, take ownership, work together, keep learning, and make the Arboretum exceptional.

Sumitomo is seeking an Assembler to join their team. The position performs various assembly and sub-assembly operations in a production area requiring general physical dexterity, machine monitoring, inspecting, and packaging filter components. Essential functions are listed below. For full details about the position, click HERE. Interested candidates may contact Lisa Dickson atlisa.dickson@shi-g.com with a resume.

• Assemble fabricated parts at floor stations.
• Test and calibrate parts and mechanisms to meet tolerances and product specifications.
• Use hand tools and power tools to assemble units according to product specifications.
• Identify units that fail tests or tolerance levels and repairs as necessary.

The City of Naperville’s Finance Department is looking for a Full-Time Customer Care Representative to join its multi-tasking customer care team. The Customer Care Representatives provide a high level of internal and external customer service to residents, businesses, visitors, vendors and department personnel over the phone, by email and other electronic platforms, and occasionally in person by answering inquiries and resolving customer concerns related to fees for new or existing services with the City, as well as entering service requests, JULIE tickets, and calling in staff to respond to critical issues after business hours
This Full-Time position is 40 hours per week for an overnight shift.  The first four weeks of training will be daytime hours.  The Call Center is operational 24 hours per day, 7 days per week.  This is a shift position, which includes working nights, weekends and holidays. Pay starts at $21.79 hourly.
The responsibilities include responding to a high volume of inbound calls while maintaining data in the city databases. Duties include:

• Maintaining a positive attitude with empathetic and professional communication with customers at all times.
• Receive incoming calls related to invoicing, local taxes, street, electric, and water utility problems.
• Prompt response and resolution of customer inquiries and complaints.
• Determine the nature, location and priority of the problem and dispatch the appropriate work crews from the Public Works, Electric, Water and/or other departments.
• Communicating with customers through various channels.
• Maintain contact with units on assignment, coordinating calls, initiating service requests, maintaining service request logs, and monitoring weather alarms.
• Coordinate residential electric and water utility turn-offs/turn-ons with department personnel, field crews and residents.
• Enter information into city systems with a high degree of accuracy.
• Keeping records of customer interactions, transactions, comments and complaints.
• Collecting related fees for services.
• Other related clerical tasks such as recordkeeping, data entry, filing, and updating various databases related to permits, utility locating and contact information.
• Communicating and coordinating with division colleagues, providing assistance with daily work as needed.
• Cross-training and developing proficiency in the responsibilities of the Finance Call Center.

The Illinois Tollway is seeking someone with a curious nature and a desire to effect process improvements and efficiencies. This Project Manager position reports to and supports the General Manger of Electronic Tollway Program and Performance in the Tollway Business Systems organization.
The Business Systems department is responsible for the operation, maintenance, and improvement of electronic tolling roadside technologies and software applications. The department focuses on tolling innovation and business intelligence with the goals of improving customer experience, increasing revenue, and enhancing operating efficiencies. As such, their mission is to identify, analyze, and implement the best solutions for meeting their goals.
The Project Manager’s primary purpose is to support project and program management related work streams and technical/financial business analytics tasks for tolling technology initiatives, business and operational practices, and customer service improvements. The Project Manager will be responsible for managing new project initiatives through to implementation and managing programs that may result from initiatives and projects, Program management functions can include monitoring and reporting on outcomes and making process or program improvement recommendations. Salary is $102,000.00 – $106,000.00.
The Project Manager’s responsibilities include but are not limited to:

• Become a subject matter expert on the various programs and processes supported by Business Systems.
• Manage project implementations:
  • Identify and document functional and technical needs for project implementations.
  • Manage implementation of project scope and guide the project team through the technical and operational stages of the implementation, ensuring successful implementation, adherence to applicable standards, on time delivery, and on budget.
  • Track, analyze and triage functional and technical issues throughout the implementation.
  • Participate in project acceptance testing to identify issues, required changes, and communicate needs to management and the development team.
  • Provide post-launch functional and technical analysis and monitoring until acceptance is achieved.
• Manage programs:
  • Monitor programs and initiatives for success and continuous improvement needs.
  • Provide functional, technical, and business analysis and monitoring of operations and systems performance.
  • Develop meaningful, measurable, and actionable performance measures and contract compliance standards for accuracy and compliance.
• Business analysis:
  • Model, track and analyze Tollway processes and programs for efficiencies and optimizing customer service.
  • Make enhancement recommendations for existing or new programs and processes,
  • Develop project business case justification to support recommendations, including operational impacts, budget analytics and forecasting.
  • Prepare and communicate reporting of operational and performance statistics for executive staff.
• Assist with budget analytics and support.
• Communicate project and program status and act as liaison with multiple internal and external parties.
• Attend, facilitate, and/or lead recurring and periodic meetings within and outside the agency.

Parts Town seeks a Bilingual Spanish Manager for International Customer Solutions. As a Customer Experience Manager (internally known as Manager, Parts Experts), you will collaborate with the international leadership team to grow Parts Town’s global presence. This person will elevate the international customer experience through innovative ideas, process improvement, and ongoing development of their team. Above all, they will lead by example and promote the Parts Town culture of unique enthusiasm. Responsibilities:

• Coach, train, and mentor a team of Parts Experts who are responsible for delighting customers through a high volume of emails, inbound phone calls, and orders.
• Partner closely with Customer Solutions leaders and the Business Development Team to identify continuous process improvement opportunities and discover new ways to go above and beyond for our customers.
• Utilize daily reports to ensure that work is managed effectively, and outstanding customer requests and escalations are addressed in a timely manner while analyzing key performance data.
• Analyze daily reports and key performance data to maximize efficiency.
• Address and resolve customer requests and/or escalations in a timely manner.

Parts Town has a Creative Project Manager position open. As their Creative Project Manager, your mission—should you choose to accept it—is to transform creative chaos into a smooth, efficient and successful process using Workfront® as your secret weapon. You’ll be the glue that holds together ideas, resources and deadlines, ensuring that every project shines while staying on track. Responsibilities:

• Take charge of the Workfront platform from backend to frontend, ensuring it’s running at full potential. From configuring custom forms, project templates, campaigns and portfolios to setting up dashboards, approval processes, email notifications and troubleshooting—your expertise will keep everything running smoothly.
• You’ll lead every stage of creative projects, from kickoff to delivery, ensuring deadlines are met, budgets stay in check and the end result is flawless. Your success will be driven by expertly managing milestones, mitigating risks and orchestrating smooth collaboration between creative teams, stakeholders and external vendors.
• Partner with our stellar creative team to define project goals, scope, and deliverables, while maintaining a clear priority on each project as needs evolve.
• Manage resources like a pro, using Workfront to balance workloads, dependencies and deadlines to keep the momentum going.
• Spot potential problems before they even appear! You’ll craft clever solutions and get leadership involved when needed to keep everything running smoothly.
• You’ll take the reins of our production process—from reviewing creative briefs, assigning tasks and scheduling jobs, to running meetings, tracking jobs, all while looking for ways to make us even more efficient.
• Keep the team and stakeholders in the loop with clear updates on project status and what’s next on the horizon.
• You’ll work with requestors, business partners, and others to make sure every project has the right info, right from the start.
• Own the spotlight during weekly marketing team meetings by delivering key updates on all the creative projects under your wing.
• Create reports and dashboards in Workfront that help teams see where they’re winning and where they can push further.
• Keep track of creative operational KPIs, reporting on what matters most for the team’s success.

Parts Town is seeking a Tax Manager to join their team. As their Tax Manager (Internally known as Tax-Manian Devil Manager), you will be working independently with the VP Finance to run the day-to-day operations of the tax function. A typical day may include working with outside tax advisors, coordinating tax filings and payments, and communicating with various tax authorities. Responsibilities:

• Manage all aspects of the tax compliance process.
• Serve as the primary contact for external auditors, outside tax consultants and tax authorities on corporate tax matters.
• Ensure timely and complete preparation of federal, state, local and foreign tax returns, prepared by outside advisors, for both the US and Canada.
• Prepare estimated tax payments and summarize tax position by entity and jurisdiction.
• Provide input on monthly accruals, provide support for the tax provision for the US and Canada, and assist with year-end financial reporting.
• Respond to domestic and foreign tax agency audits, inquiries, and tax notices.
• Complete the quarterly partnership projections and tax distribution analysis/disbursements.
• Provide data required for the annual K-1 filings on a timely basis.
• Analyze and maintain transfer pricing analysis and entries between the US and Canada.
• Collaborate with Treasury function to implement tax efficient cash utilization across the global with assistance from outside tax consultants.
• Assist with various projects and other ad-hoc analysis.
• Develop and maintain tax policy and procedures and related internal controls.

Parts Town is seeking an Inside Service Technician to join their team. As an Inside Service Technician (also known as a Tech Wizard), you will directly communicate with end users and field technicians to provide technical support over the phone and/or via email to assist in repairs on warranty and non-warranty cold side foodservice equipment. After completing the onboarding process, you will also have an opportunity to earn all Commercial Food Service Equipment Service Association (CFESA) certifications. Responsibilities:

• Provide exceptional customer service, effectively communicating equipment information and troubleshooting solutions in a friendly and professional manner.
• Provide technical support to end users and field technicians over the phone and/or via email (30+ cases per day).
• Utilize equipment manuals, wiring diagrams, and parts listings to diagnose and resolve equipment issues.
• Maintain all customer call information into a company database to better assist future inquiries.
• Work closely with manufacturers to recommend engineering changes and document equipment/component failure rates.

Parts Town has a Senior Network Engineer position to fill. As their Senior Network Engineer (known as Senior Network Ninja), you are responsible for maintaining the highest level of network security while keeping the voice/data packets flowing at the speed of light. The network engineer will evaluate, innovate and implement new technologies to keep their network infrastructure current. This position will also be responsible for supporting the wireless LAN/WAN and telecommunications networks. Responsibilities:

• Monitor network capacity, security events and network incidents.
• Address critical and high network CVEs on networking equipment.
• Communicate incidents to management and service providers.
• Collaborate, innovate and share technical solutions with team members.
• Project work that involves new network technologies or expansion of current networking systems.
• Network hardware refresh or replacement.
• Work directly with multiple telecom and network service providers.
• Document design changes, process and policies as it relates to network communications and security.
• Afterhours and weekend support.

Matrix Plastic Products is a quality-driven custom manufacturer of ultra-precise plastic components and subassemblies for medical devices and other mission-critical applications. Their specialties are plastic injection molding, mold making, and assembly. Founded in 1978, they are a privately held company that continues to grow rapidly under their third generation of leadership. They are seeking Molding Operators for different shifts and offering a generous benefits package, rewarding career challenges, and a collaborative team environment to motivated and conscientious individuals who enjoy working together to ensure products of exceptional quality. Responsibilities will be reviewing plastic parts coming off a press, visual inspection of plastic parts, de-gating/trimming, and assembly tasks. Below are the links to the Molding Operator position if you are interested.

• Molding Operator (1st Shift)
• Molding Operator (2nd Shift)
• Molding Operator (3rd Shift)

The Forest Preserve District of DuPage County has a Heritage Site Logistics Manager position to fill. This position manages all aspects of Fullersburg Woods Campus operations, overseeing both daily functions and long-term program development. The role also supports heritage sites by providing resources and expertise to create meaningful public experiences and recreational offerings, fostering connections between visitors and nature throughout the district. Responsibilities:

• Manage all aspects of Fullersburg Woods Campus operations, including long-term planning, budget management, staffing, animal care, scheduling, purchasing, and reporting.
• Serve as a key resource for heritage sites, providing information to the public, coordinating with internal departments, external agencies, and licensees to meet operational needs.
• Lead development and implementation of accessible recreation programs and site accessibility improvements.
• Oversee the Graue Mill cultural site and historical artifact collection for the recreation of visitors.
• Develop and promote special use protocols to optimize the use of indoor and outdoor spaces for public engagement.
• Ensure compliance with external agencies’ regulations and guidelines.
• Supervise the Fullersburg Woods staff, seasonal staff, and volunteers ensuring compliance with District policies and safety protocols.
• Collaborate with the finance department on budget creation and discrepancy resolution.
• Assist in coordinating logistics for large-scale district events.
• Promote the development of team capabilities and enhance organizational effectiveness through the cultivation of interdepartmental cooperation, cohesive planning, and seamless exchange of information among subordinates and colleagues to ensure department objectives are in line with the district’s mission and values.
• Provide ongoing feedback, coaching, and counseling in a constructive manner, and confront challenging situations directly with a positive approach, aiming to support and mentor employees in their development and progress.
• Resolve and rectify issues, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation.
• Supervise staff, including hiring, scheduling, and assigning work, reviewing performance, and recommending salary increases, promotions, transfers, demotions, corrective actions, or terminations.
• Foster a working environment that promotes safe work habits; Become familiar with and observe all applicable safety rules, policies, and work procedures; Follow all safety rules that pertain to the duties performed and support all aspects of the district’s safety and risk management program; Keep work area clean, orderly, and free of hazards; Immediately report all unsafe conditions and incidents.
• Maintain a supportive working environment and demonstrate a desire to exceed the expectations of internal and external customers.

The Glenbard Wastewater Authority (“the Authority”) is recruiting for an experienced, full-time Maintenance Mechanic I position. The job duties of the Maintenance Mechanic I include but are not limited to performing a variety of skilled and semi-skilled tasks in preventative maintenance, repair, and replacement related activities of the wastewater treatment facilities and equipment including work on plant machinery, piping systems, buildings, and grounds; and to provide responsive, courteous, and efficient service to the residents of the Villages of Lombard and Glen Ellyn and the general public.
This is a full-time, exempt position with full benefits and participation in the Illinois Municipal Retirement Fund (IMRF), a defined benefit retirement plan. Their comprehensive benefits package also includes health, dental, and vision insurance, life/AD&D coverage, flexible spending, transit, a 457 deferred compensation plan, paid time off, a wellness incentive program, and tuition reimbursement. Actual starting salary is negotiable, and will be dependent upon qualifications, experience, and professional achievement. The current salary range for this position is $67,600 to $94,640 (Grade I).
Some essential functions are the following:

• Assist the Maintenance Superintendent in the development of Maintenance Division work plans, provide input on appropriate prioritization of assignments; monitor progress or work assignments and implementation of solutions as required.
• Utilize Computerized Maintenance Management System (CMMS) as directed to initiate Preventive and Corrective Maintenance on plant facilities and equipment; help with development of maintenance procedures for plant facilities and equipment; provide updated CMMS records on equipment maintenance and rehabilitation activities.
• Conduct preventive and corrective maintenance including inspection, diagnose and repair of machines, equipment and systems with hand and power tools including pneumatic, hydraulic, mechanical, safety, electrical, and electronic systems.
• Proactive scheduled equipment refurbishment and replacement to sustain plant operating requirements.
• Perform precision layout and fabrication of various parts for maintenance activities, using varied metals, plastics, wood, etc., using welding, metal working, pipe threading, cutting, and bending tools.
• Installation and repair of all types of pipes, valves, and appurtenances associated with mechanical pipe fitting and plumbing activities using welding, cutting, shearing, bending, straightening, brazing and soldering as required.
• Operation of heavy construction equipment and commercial rated vehicles including front-end wheel loader, mini-excavator, trencher, semi-tractor trailer combination, 6-wheel dump truck, truck with permanently mounted crane, and/or fork-lift truck.